the Lotus Hotel

the Lotus Hotel Reviews

the Lotus Hotel

No. 36 Xiyong Avenue, Shapingba District, Chongqing, 401332, ChinaView hotel details
the Lotus Hotel
the Lotus Hotelthe Lotus Hotelthe Lotus Hotel
Check available rooms for your travel dates
We Price Match

Guest Reviews of the Lotus Hotel

9.6/10
Excellent
1149 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
Filter by:
Sort by:
All reviews(1149)
Positive reviews(1134)
Reviews with photos/video(176)
Friendly front desk staff(127)
Delicious breakfast(89)
Large rooms(84)
Perfect for business trips(50)
Clean pool(23)
Great swimming pool(23)
Luxurious(17)
Delicious buffet(11)
Negative reviews(15)
Guest User
Superior Double Room
Stayed in Sep 2025
Business traveller
32 review
10/10
Outstanding
Posted on Oct 31, 2025
Excellent hotel. Clean and good service. I enjoyed the pool and a good breakfast
Response from Property: 尊敬的客人,非常感謝你對酒店乾淨整潔環境、周到服務的認可,更開心你喜歡我們的游泳池和美味早餐!能讓你擁有這麼棒的入住體驗,我們特別滿足~我們會繼續嚴格把控客房衞生,保持周到的服務品質;同時用心維護游泳池設施,持續優化早餐的品類和口感,讓這些核心體驗一直在線。後續也會不斷打磨細節,努力給你帶來更愜意的感受。再次感謝你的肯定,期待你下次再來,繼續享受游泳的快樂和美味的早餐~
Guest User
Superior Room (2 Beds)
Stayed in Oct 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Nov 23, 2025
Amazing Stuff Members all of them especially the reception and Door keepers. The Hotel is Fantastic has everthing.
Response from Property: 尊敬的顧客,非常感謝您的滿分好評!能讓您認可酒店全體員工的優質服務,尤其點名誇讚前台和門衞,還有齊全的酒店設施,我們真的太開心啦~ 前台的貼心接待、門衞的細緻守護,再加上完善的硬件配置,每一處都是我們想為您打造的舒心體驗。我們會第一時間把您的肯定轉達給前台和門衞小夥伴,也會繼續鼓勵全體員工堅守初心,同時用心維護好齊全的設施,讓服務與硬件雙雙在線。熱切期待您的再次光臨,繼續享受這份優質又舒心的入住時光!
Guest User
Superior Double Room
Stayed in Mar 2024
Business traveller
14 review
7.5/10
Posted on Apr 19, 2024
Night shift's front desk is not quite professional.
Response from Property: Dear guests, thank you for coming to the Lotus Hotel. We regret that we can not give you a satisfactory experience. As the Public Security Bureau require foreign guests in Chongqing business needs to enter the reception unit, we apologize again for the inconvenience caused to you!
Guest User
Superior Double Room
Stayed in Mar 2024
Business traveller
50 review
9.5/10
Amazing
Posted on Apr 18, 2024
All good, nothing can be complained.
Response from Property: Thank you for your review, we look forward to your visit again, and wish you a happy day!
Guest User
Superior Room (2 Beds)
Stayed in Oct 2023
Business traveller
7 review
9.0/10
Great
Posted on Nov 14, 2023
Swimming pool nice. Breakfast good. Good running trail nearby.
Response from Property: Thank you for your recognition, look forward to your visit again, I wish you happy every day!
Guest User
Deluxe Double Room
Stayed in Sep 2024
Travelling with friends
2 review
10/10
Outstanding
Posted on Oct 16, 2024
环境:good 服务:good
Response from Property: 親愛的朋友,感謝您對我們各方面的認可!客人説好才是真的好,在以後的工作中我們也會保證聖荷品質,讓您每次入住都賓至如歸。希望下次可以給我們五星好評哦。期待您的再次光臨,祝您生活愉快!
Guest User
Shenghe Double Bed Room
Stayed in Apr 2023
Business traveller
19 review
10/10
Outstanding
Posted on May 26, 2023
Clean hotel, with nice western breakfasts and big rooms
Response from Property: Thank you for your recognition of Lotus Hotel. We will continue to work hard and welcome you to come again next time!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2025
Business traveller
2 review
10/10
Outstanding
Posted on May 14, 2025
The room is well designed, clean and hygienic, and the service is great. A thermos cup of hot Tremella soup was given to the room. I will stay at the hotel again next time, very satisfied!
Original textTranslated by Google
Response from Property: Dear guest, we are honored to win your favor with our well-designed rooms, clean hygiene and considerate service! That cup of warm Tremella soup carries our care for you, and we are glad to warm you up~ Your promise of "staying here again next time" is the greatest compliment to us! We look forward to meeting you again next time and unlocking more surprise experiences for you!
Guest User
Superior Room (2 Beds)
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 30, 2025
The room is very large and spacious, clean and hygienic. The welcome gift includes Tremella soup and a towel puppy. The puppy is very very cute. The hotel breakfast is also very rich. It is a very good experience👍
Original textTranslated by Google
Response from Property: 哇!看到您一連串的誇讚,我們心裏樂開了花! 寬敞明亮的房間、一塵不染的衞生標準,還有充滿巧思的銀耳湯與毛巾小狗迎賓禮,能讓您喜歡真是太幸福啦!那衹可愛的 “毛巾小狗” 可是我們員工的創意小驚喜,很開心它萌到了您~豐盛的早餐也希望能為您開啟元氣滿滿的一天!您的滿意就是我們前進的動力,期待下次還能為您帶來更多小驚喜!
Percy huojiazhang
Superior Suite
Stayed in Mar 2025
Solo traveller
14 review
10/10
Outstanding
Posted on Apr 9, 2025
This stay experience really impressed me. I give a thumbs up to Xiao Shen in the lobby! Not only is the handling process efficient, but he also pays great attention to details and patiently answers every question I have, which makes me feel particularly at ease. It must be praised! Highly recommended!
Original textTranslated by Google
Response from Property: Dear guest, we are very encouraged by your sincere praise! Xiao Shen in the lobby has always been committed to efficient and meticulous service. He is working hard to bring you a reassuring experience in the process of handling formalities and answering questions. Your likes and recommendations are not only a recognition of Xiao Shen personally, but also a high affirmation of our service concept. In the future, we will continue to uphold this dedication, carve out service quality from the details, so that every guest can have an unforgettable stay experience. We look forward to your visit again to feel more warmth and professionalism!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2025
Business traveller
35 review
10/10
Outstanding
Posted on Apr 3, 2025
A very good hotel, very suitable for business reception, the hotel environment is not bad, the room is spacious and clean. The service is very good. Before check-in, the hotel service butler took the initiative to contact and add WeChat, and helped to solve the problem as much as possible, and arranged the room in advance. The thoughtful and warm care after check-in also reflects the hotel's care. The white fungus soup specially delivered to the room at night is also very good, it is highly recommended [Rose]
Original textTranslated by Google
Response from Property: Dear guest, we are extremely honored to receive such enthusiastic recommendation from you! Creating a high-quality hotel suitable for business reception is our goal. In terms of environment creation, we carefully carve every detail; in terms of service, the service butler will accompany you throughout the whole process from the beginning of your reservation, solve your problems, plan the room in advance, and give you caring care after check-in. The white fungus soup served at night hopes to wash away your fatigue of the day. Your high praise is not only a recognition of our past work, but also a driving force to motivate us to continue to make progress. In the future, we will continue to optimize our services and enrich supporting facilities. We look forward to becoming your most capable partner in every business trip. Thank you again for your support and love!
Guest User
Deluxe Double Room
Stayed in Feb 2025
Other
2 review
10/10
Outstanding
Posted on Mar 4, 2025
The hotel lobby has a strong sense of design. Miss Anny at the front desk is warm and thoughtful. She also took the initiative to upgrade the room. Great👍. The room facilities and equipment are complete, the divisions are reasonable, and the check-in experience is good. Great👍.
Original textTranslated by Google
Response from Property: 客官,非常感謝您對我們酒店的高度認可與稱讚呀!酒店大堂一直是我們精心打造,希望能給客人帶來獨特的視覺感受,很高興您喜歡它的設計感。前台 Anny 小姐姐能以熱情、細緻的服務讓您滿意,還為您主動升級房間,這都是我們希望為客人帶去的驚喜與貼心關懷。房間設施配備齊全且分區合理能提升您的入住體驗,更是我們努力的目標。您的認可對我們來説意義重大,我們會繼續保持並不斷提升,期待您再次選擇我們,為您帶來更優質的服務!
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Family
36 review
10/10
Outstanding
Posted on Feb 9, 2025
Environment: Downstairs is indeed quite empty and there is not much to eat and shop. It is usually an office area. But fortunately, the staff is not complicated. Facilities: Very good. I like the cloakroom very much. You can hang a lot of clothes and there are a lot of hangers. The details are very good. The downstairs is under construction. I am afraid of disturbing customers, so I specially gave earplugs. When we went there, it was still during the Spring Festival, and we didn't hear any construction noise. Service: Very meticulous. They also gave small gifts to children when they checked in, and took the initiative to give children toothbrushes and slippers. The hotel has a swimming pool, you can try it.
Original textTranslated by Google
6/14
Response from Property: Dear guest, thank you very much for sharing your stay experience so carefully! A subway is also being built in the surrounding area. I believe that in the near future, there will be more places to eat, drink and have fun. We are so happy to know that you are satisfied with the facilities! The cloakroom and clothes hangers can meet your needs, and the specially prepared earplugs also come in handy, which is what we should do. We are very pleased that you can have a quiet and comfortable stay during the Spring Festival. We are honored that your service is recognized by us! We give gifts to children and prepare special toothbrushes and slippers, just to make every family member feel warm here. The swimming pool is also looking forward to your next visit. Thank you again, we look forward to your next visit and wish you a happy new year!
Guest User
Superior Double Room
Stayed in Jan 2025
Business traveller
35 review
10/10
Outstanding
Posted on Feb 12, 2025
The service is very good. The doorman opened the car door and pulled the luggage. The color and style are very comfortable and luxurious. The hotel also prepared white fungus soup and warm treasures, which is very considerate. There are small noodles for breakfast and dinner, and dinner is free.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your high praise of our hotel! We are all delighted to receive your recognition. We are truly gratified that you appreciated the attentive service of the doormen, the hotel's comfortable ambiance, and the thoughtful details like the white fungus soup and hand warmers. We are committed to providing every guest with high-quality and considerate service, and the fact that our noodles have become your favorite is a great encouragement to us. We look forward to your next visit and will certainly prepare an even more perfect stay for you!
Guest User
Superior Double Room
Stayed in Jan 2025
Family
11 review
10/10
Outstanding
Posted on Feb 3, 2025
I am a returning customer and I am satisfied as always! The supper was delicious. We were upgraded to a king-size bed room for free. The room was large and comfortable. They also gave us toiletries for the children. The swimming pool was clean! Parking was also convenient! I will stay here again next time!
Original textTranslated by Google
Response from Property: Dear friend, we are delighted to see you choose us again and be so satisfied! It was our honor to upgrade your room for free and provide children's toiletries, ensuring a comfortable stay for you and your child. We are also very proud that you enjoyed the late-night snacks, the clean pool, and the convenient parking. We look forward to seeing you again and creating even more wonderful memories!