City Comfort Inn (Chongqing Huangguan Escalator) Reviews

Response from Property: Dear guest,Thank you for your glowing review! We are overjoyed to hear that you had an "incredible stay" with us. Our team takes great pride in providing friendly and attentive service, and we're delighted that we made you feel welcome from the start.It's wonderful that you liked the beautifully decorated and clean room, along with the stunning views. We're also glad you enjoyed our top-notch amenities and delicious breakfast.Your recommendation means the world to us, and we look forward to welcoming you back for another luxurious and comfortable experience in the future.Best regards,

Response from Property: 感謝您選擇入住並分享真實體驗！很榮幸得知酒店便利的餐飲區位與地鐵交通為您的出行提供了幫助，這也是我們選址時重點考量的核心優勢。關於您提到的 “房間缺乏維護”，我們深感歉意。作為一棟承載多年歷史的建築，部分設施確實存在老化情況，目前酒店已啟動分批次翻新計劃，將重點對客房牆面、傢俱及水電系統進行檢修與升級。此外，我們也已增設每週設施巡檢機制，力求及時發現並解決細節問題。儘管周邊暫無大型購物中心。若您下次入住，歡迎提前聯繫我們讓您感受更舒適的體驗！

Response from Property: Thank you for staying with us, we will strengthen the training of our staff, improve the level of service, and provide you with better service.

Response from Property: We are very sorry for the bad experience, we will strengthen the work of sanitizing and killing insects in the guest rooms, and will train and educate the staff who are not in the restaurant with poor service, thank you very much for staying in our hotel, I wish you a happy trip!

Response from Property: Dear guest,We appreciate you choosing to stay with us for a night and sharing your feedback. We're glad to hear that you found the room acceptable. Your comfort is our priority, and we'll continue to strive to improve our facilities and services to ensure an even better experience for you in the future. We hope to have the opportunity to welcome you back again.Best regards,[Hotel Management Team]

Response from Property: Seeing that you are happy, I am infinitely happy, and I feel that the spring and autumn months are not as good as you, and the summer rain and winter snow are not invaded. Spring, summer, autumn and winter, the city is convenient and waiting for you

Response from Property: Our washing machine is under repair and is expected to be ready for use within 2 days. I'm very sorry for any inconvenience caused.

Response from Property: Hello distinguished guests! Thank you for taking the time out of your busy schedule to rate us. Welcome to City Convenience Hotel! Thank you very much for your support of our hotel, we always believe that a good reputation must be recommended from the most sincere satisfaction of our guests, and we are also honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are traveling for business or pleasure! We sincerely look forward to seeing you again! All the staff of our hotel are looking forward to your next visit, our hotel has other room types for you to experience next time, we will present the best service to you! Bring you a more comfortable experience! We provide you with the best accommodation journey with the product concept and service concept of "simple, exquisite, fashionable, green" and "clean, comfortable, friendly and convenient"! All of us look forward to your next visit!

Response from Property: I'm really sorry, we don't know what to do badly, if you have any questions you can call the front desk and we will solve it for you. We sincerely wish you a pleasant journey!

Response from Property: Hello distinguished guests! Thank you for taking the time out of your busy schedule to rate us. Welcome to City Convenience Hotel! Thank you very much for your support of our hotel, we always believe that a good reputation must be recommended from the most sincere satisfaction of our guests, and we are also honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are traveling for business or pleasure! We sincerely look forward to seeing you again! All the staff of our hotel are looking forward to your next visit, our hotel has other room types for you to experience next time, we will present the best service to you! Bring you a more comfortable experience! We provide you with the best accommodation journey with the product concept and service concept of "simple, exquisite, fashionable, green" and "clean, comfortable, friendly and convenient"! All of us look forward to your next visit!

Response from Property: Hello! First of all, please allow us to express our sincerest apologies for the poor stay you have experienced. Regarding the issues of outdated room decoration and equipment, we actually already have a comprehensive upgrade and renovation plan. At present, some rooms have been renovated. Regarding the odor emitting from the carpet in the corridor, our cleaning team did not notice and deal with it in time, which is a serious dereliction of duty on our part. We have arranged for professional cleaning staff to deep clean and deodorize the carpet, and will carry out regular maintenance in the future to ensure that similar problems do not occur again. In addition, we apologize for the inconvenience caused to you by the large escalator next to the hotel and the steep stairs on the other side. We are communicating with the surrounding management departments to see if we can add some safety warning signs or make some optimizations at the stairs.

Response from Property: Dear guest, thank you very much for your detailed and warm praise for our hotel! We are well aware that when you are away from home, a spacious room can bring comfort and ease, and a bathroom with separate dry and wet areas is a guarantee of convenience and thoughtfulness. To help you start your day full of energy, we have carefully prepared a simple but nutritious breakfast. The hotel is close to the Crown Escalator Station and is very convenient to the Lianglukou Metro Station. This unique location is designed to facilitate your travel. We are extremely happy to be able to provide you with satisfactory services at a high cost-effectiveness. We look forward to your stay again and continue to enjoy this comfort and convenience!

Response from Property: Hello! Thank you very much for giving us such a high evaluation! Your detailed praise makes us very happy. The spacious and bright rooms, the spotless hygiene and the quiet and pleasant environment are what we have been working hard to create. Our customer service team is committed to providing warm and thoughtful service. They will be greatly encouraged if they receive your recognition. Convenient transportation is also a key consideration when we choose a location, so that you can travel without worries.

Response from Property: Dear guests, your praise is like a beautiful piece of music, playing in our hearts. We take good care of every room, making cleanliness the background here; we serve every traveler with sincerity, making warmth permeate every moment. Our breakfast is a local specialty. We look forward to continuing to write a warm accommodation poem for you in the future.