Guest Reviews of NASA Yunduan High-altitude Riverview Hotel (Chongqing Jiefangbei Pedestrian Street)
9.1/10
Good
2280 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.9
Service9.3
Cleanliness9.1
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All reviews(2280)
Positive reviews(2211)
Reviews with photos/video(835)
Friendly front desk staff(476)
Easy to get around(376)
Convenient for shopping(127)
Loved the night views(94)
Close to metro(91)
Well designed(64)
Nice toiletries(35)
Luggage delivery service(17)
Negative reviews(69)
czr11
180° Landmark River-View Private Hot Spring Room
Stayed in May 2025
Couple
11 review
10/10
Outstanding
Posted on Jun 18, 2025
Good services, great stay with clean room. Near a lot of attraction with walking distance
前台小宋服务很好,很热情.
Room was pretty clean but found some cigarettes ashes. Great amenities and view from the tub. It is a very convenient location that is walking distance from Jiefangbei, 81 美食节,and a short walk to 18 梯.
Initially there was a little hiccup from my room booking as my first night i was given a different room compared to my booking but it was rectified the next day thanks to the lady at the front counter.
Honestly a really cool and convenient hotel in the middle of everything and close to public transportation. Could do with an upgrade and a very thorough cleaning. Be aware that bathroom has no door and toilet is basically in the room.
270° River-View Large Screen Projection Private Hot Spring Room
Stayed in Jun 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jul 14, 2025
The hotel I stayed at in Jiefangbei during my trip to Chongqing provided an outstanding experience, and it deserves five-star ratings!
It boasts an excellent location, situated right next to Jiefang Monument, with a bustling pedestrian street just steps away where you can find a variety of delicious food, including hot pot restaurants and snack stalls, and enjoy authentic Chongqing-style noodles and grilled braised brains for dinner, which is truly satisfying!
Additionally, popular attractions such as Hongya Cave and Bijie Youchi Street are conveniently close by and can be reached on foot, which saves a lot of time and reduces transportation costs.
The hotel rooms are clean and well-maintained, with a simple yet fashionable design; the bedding is soft and comfortable, allowing me to get a good night's sleep after a tiring trip; the soundproofing of the rooms is also quite good, ensuring that I won't be disturbed by the noise outside even at night; the bathroom facilities are fully equipped, with hot water that comes on quickly and sufficient water pressure.
What I am most satisfied with is the service provided by the hotel; Xiao Ling, the receptionist, was warm and friendly, and she handled check-in and check-out procedures with great efficiency. She also proactively recommended nearby attractions and good restaurants for me, which was very considerate. The cleaning lady was also very diligent and ensured that the room was spotless every day.
This hotel offers great value for money, especially considering its location in the heart of Jiefangbei; I will definitely choose this hotel again when I visit Chongqing in the future, and highly recommend it to others!
Clean room including the shower stall. The location at the end of Jiefangbei was good. Room service missed a few things. No Laundry room nor restaurant. I would try other hotels in the area with laundry room.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。酒店也提供24小時一對一管家式服務,在入住期間有任何問題都是可以隨時聯繫前廳工作人員的,前廳工作人員也會致力為您服務。我們一直秉承“用心服務,真誠感動"的服務理念去服務每一位客人,我們歡迎您在不久的將來再次光臨NASA酒店,並繼續為我們提供寶貴的意見與建議,也非常非常希望您能致電酒店前台更好的解決您所遇到的問題,祝您旅途愉快!
SeikoC
Peninsula Reflection Twin Room
Stayed in Nov 2024
Travelling with friends
2 review
10/10
Outstanding
Posted on Dec 13, 2024
Hotel location is perfect, steps from Jiefanba pedestrian street. Everything was so close by. Easy access to most tourist spots! Receptionist was very friendly and helpful at check-in. She also recommended some good local food restaurants for us which came out to be satisfied! The room a bit old but pretty clean and big enough, especially love the huge TV screen. We enjoyed watching during our stay. Communication was quick within mins and all friendly employees. We requested last min late check out & was approved without questions asked. Will definitely come back to stay in the future.
Was attended by xiao song with warm service upon checking in
Xiao ling is helpful with my checking out experience
Good hotel, good location and nice staff, a pleasant stay
you’re paying the location, that’s all
it’s within a business office building
everything in the room is pretty old and overused
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. The hotel also provides 24-hour one-on-one butler service. If you have any questions during your stay, you can contact the front desk staff at any time, and the front desk staff will also be committed to serving you. First of all, there are some deviations in the room pictures you mentioned. Our rooms are all real pictures. I apologize for your dissatisfaction. We have always been adhering to the service concept of "serving with heart and touching with sincerity" to serve every guest. We welcome you to visit NASA Hotel again in the near future and continue to provide us with valuable opinions and suggestions. We also very much hope that you can call the hotel front desk to better solve the problems you encounter. Wish you a pleasant journey!
Guest User
270° Panoramic Jiefangbei View Private Hot Spring Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 30, 2025
The view from the room is fantastic and the location right in the middle of jiefangbei is perfect to reach everything. Metro is really close. The staff, especially Ting Ting, were super helpful - we could even store something in their fridge and check out late.
Episode with a plan power outage. Forced us to get back to the hotel before 10 p.m. and couldn't get out of the hotel after 8:00 a.m. wasn't their fault but was neither compensated. other than that everything was perfectly fine.
Nice room with a great view, the location cannot be more central, the staff was always extremely helpful despite the language barrier, would definitely come back
Response from Property: Hello! We are glad that you chose to stay at NASA Hotel. I was stunned when I saw your evaluation! The hotel is located in a bustling area, enjoying the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where love is. The hotel has always hoped to use its caring and warm heart to become your home away from home. We look forward to your next visit.
Gabe4Pay
Cloud And Mist Panoramic Double Bed Room
Stayed in Mar 2025
Couple
4 review
7.0/10
Posted on Apr 25, 2025
Unfortunately the room smelled of cigarette smoke even though the room was non-smoking. The linens were spotless, but we found a cigarette butt in the shower (no smoking room…?!) and many more in the common hall carpet.
Also soundproofing is really bad between rooms.
On the bright side, the location is absolutely perfect!
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. The hotel also provides 24-hour one-on-one butler service. If you have any questions during your stay, you can contact the front desk staff at any time, and the front desk staff will also be committed to serving you. First of all, regarding the smell of smoke in the room you mentioned, our rooms are deep cleaned and disinfected before you check in. We will definitely make improvements to the sound insulation problem in the room later. I apologize for your dissatisfaction. We have always been adhering to the service concept of "serving with heart and touching with sincerity" to serve every guest. We welcome you to visit NASA Hotel again in the near future and continue to provide us with valuable opinions and suggestions. We also very much hope that you can call the hotel front desk to better solve the problems you encounter. Wish you a pleasant journey!
Kaori Umlas
Guestroom
Stayed in May 2025
Travelling with friends
82 review
10/10
Outstanding
Posted on Jun 27, 2025
Ting Ting is particularly enthusiastic! The hotel has an excellent location.