Chongqing Empark Grand Hotel Reviews

The room was spacious, and the breakfast was excellent with a wide variety of choices. The hotel's location is superb, right in the bustling Guanyinqiao area with plenty of shops and restaurants. Public transportation is also very convenient, making it great value for money.

After living abroad for forty years, this is my first time visiting Guanyinqiao since returning to China. What was once farmland is now a bustling commercial district, which fills me with emotion. Century Golden Resources gave me a wonderful experience. Its excellent location, spacious rooms, attentive service, warm welcome, good soundproofing, and comfortable mattress all contributed to making me feel right at home and ensured a peaceful night's sleep. The interior's warm orange glow contrasted beautifully with the twinkling lights outside. While there's still room for improvement, it undoubtedly lives up to its five-star rating.

Facilities: Quite old, it's about time for a renovation after more than a decade. Cleanliness: Excellent, cleaned thoroughly every day, and clothes were neatly folded. Environment: Located within a commercial district, very convenient for subway, bus, and taxis. Service: Polite greetings, helped open doors. Thumbs up!

The room was clean and tidy, with good facilities and overall cleanliness. The cleaning staff did a very detailed job, and the environment was comfortable. Service: The concierge, 100520, provided excellent service. Location: The location is quite good, close to Guanyin Bridge. Jinyuan Nuan 'Wei', Congee to soothe the soul: The late-night congee on the 33rd floor was delicious, I recommend everyone try it next time!

My top choice for business trips! The room's bedding was so comfortable it helped me sleep, and the soundproofing was so good I couldn't hear a peep from the hallway. The Wi-Fi was fast and stable. The soft drinks in the minibar were a pleasant surprise, and butler 100417 provided excellent service – truly outstanding in both efficiency and service!

Great value for money and an excellent location right below Guanyin Bridge commercial area, which is super convenient. The night view is lovely, and the service is very good. The bedding is really comfortable, though the air conditioning is a bit old-fashioned.

The hotel's location is excellent, right in Guanyinqiao. You can see the tall building as soon as you exit the subway station, making it super convenient to get anywhere. The hotel's service and decor are great, and the soundproofing is really good. I highly recommend this place!

As a frequent guest at your hotel, I especially want to commend Luo, the front desk supervisor. She always greets guests with a reassuring and friendly smile, and even during busy peak hours, she patiently and attentively listens to needs, with genuine care in her words. Her thoughtful and meticulous service goes far beyond standard procedures—she remembers guest preferences, coordinates arrangements in advance, and anticipates needs in subtle ways, always bringing unexpected surprises. Even more remarkably, her professional skills are solid; she handles various situations calmly, decisively, and with high efficiency and professionalism, earning complete trust. It's her consistent and warm service that makes me feel at ease and comfortable, like returning home, every time I arrive. My heartfelt thanks to her for her excellent work, and to the hotel for nurturing such an outstanding team. This is also a significant reason why I consistently choose your hotel.

The location is great, very convenient to Guanyinqiao Food Street. The hotel service is excellent, and it's very clean and tidy. The front desk staff were also very friendly and welcoming. It can be a bit noisy since it's in a busy area, but it's acceptable.

Facilities: The facilities and equipment are quite complete. The overall cleanliness is good, the mattress is very comfortable, and the pillows are also decent. Environment: The location is excellent, very close to Guanyin Bridge, which is very convenient. Service: The housekeeper, 100520, provided excellent service and even brought me snacks. The cleaning aunt also did a very thorough job. I'm very satisfied.

The hotel facilities are comprehensive and meet five-star standards. The rooms are spacious and comfortable. Its location is excellent, conveniently near a subway station. The service is attentive, and the hygiene is impeccable with daily thorough cleaning. The only downside is a problem with the bathroom's ventilation system, which causes an odor.

Excellent location, definitely worth the price. It's an older hotel, but it's well-maintained. I didn't try the breakfast. They upgraded my room type.

The hotel's location is excellent, and the breakfast buffet offers a good variety, including hot dishes, buns, and porridge. The food tastes homemade and reliably good. Ingredients are fresh, and dishes are replenished promptly. The dining service was attentive and thoughtful, making for a comfortable and satisfying meal. Great value for money!

The hotel breakfast offers a great variety, with congee, steamed buns, fried dough sticks, and soy milk, plus fresh fruit and hot milk. The Chongqing noodles are made with fresh ingredients and taste like home-cooked food. The staff are very welcoming, especially 100137 who provided excellent service. It was a comfortable and satisfying meal with superb value for money!