Holiday Inn Express Chongqing Airport Zone, an IHG Hotel Guest Reviews
4.6/5
Very Good
952 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(952)
Positive reviews(929)
Reviews with photos/video(234)
Offers pick-up/drop-offs(188)
Easy to get around(146)
Classy environment(114)
Close to airport(112)
Delicious breakfast(102)
Friendly front desk staff(99)
Perfect for business trips(45)
Would stay again(32)
Negative reviews(23)
Faizal B
Superior Queen Room
Stayed in Mar 2025
Solo travellers
2 review
4.0/5
Very Good
Posted on Apr 16, 2025
3 min walk from Change Subway station line 10 to go to Chongqing Jiangbei International Airport. Large clean room, with ample plug points.
OK amenities. Service could be improved.
No restaurants/cafe in building though!
Slow lifts! This hotel caters for buses and buses of local tourists which can be rowdy, so be aware of this!
OK breakfast, if can have breakfast a bit later is best to avoid the rowdy crowds!
Response from Property: Thank you for your praise! We are very happy that you are satisfied. We have noted down the service, catering in the building, elevator speed and noise issues you mentioned, and are working hard to improve them. We will optimize the service process, communicate with the relevant team about catering and elevators, and strengthen the management of group tourists. We look forward to your visit next time, and I believe we will give you a better experience!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2025
Family
2 review
4.7/5
Amazing
Posted on Apr 10, 2025
Hotel is located in airport zone with some eatery shops on the left side. Hotel also serves reasonably breakfast. However the hotel didn’t provide premium coffee comparable to other hotel chains.
The hotel surrounds at industrial area but very quiet. We have peaceful sleep before catch the plane the next morning. Hotel arrange premium car to send us to the airport, it takes 15 mins to reach the airport.
Response from Property: Dear guest, thank you so much for sharing your detailed experience at our hotel. We're delighted to hear that you enjoyed the convenient location near the airport and the reasonable breakfast we serve. Also, we're glad the quiet environment allowed you to have a peaceful sleep before your flight. We sincerely apologize that our coffee didn't meet your expectations. We're constantly looking into upgrading our coffee selection to offer a more premium experience. We're glad you appreciated our premium car service to the airport. We hope to welcome you back and make your next stay even more enjoyable.亲爱的客人,非常感谢您分享您在我们酒店的详细体验。我们很高兴听到您喜欢靠近机场的便利位置和我们所提供的合理早餐。此外,我们很高兴安静的环境让您在航班前能够安睡。我们真诚地道歉,我们的咖啡没有达到您的期望。我们一直在考虑升级我们的咖啡选择,以提供更优质的体验。很高兴您对我们前往机场的豪华车服务感到满意。我们希望欢迎您再次光临,使您的下一次住宿更加愉快。
David Yasin
Cozy Room (Double Bed)
Stayed in Mar 2025
Business travellers
5 review
4.5/5
Great
Posted on Apr 3, 2025
It was nice place helpfully people.
The staff very nice the room gentle everything it's good
Response from Property: Dear Guest,Thank you so much for taking the time to leave us such a wonderful review! We're absolutely thrilled to hear that you had a great stay with us. It warms our hearts to know that you found our place nice and our staff helpful. Your kind words about the staff being very nice and the room being lovely mean the world to us. At our hotel, we strive to provide the best possible experience for every guest, and it's incredibly rewarding to know that we've succeeded in your case. We understand that the little details matter, and we're glad that everything from the room to the overall atmosphere met your expectations. We look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Best regards.亲爱的客人,非常感谢您抽出时间给我们留下如此精彩的评论!听到您在我们这里度过愉快的时光,我们感到非常高兴。知道您觉得我们的地方很棒,我们的员工很乐于助人,这让我们感到温暖。您对员工很友善和房间很可爱的赞美对我们来说意义重大。在我们的酒店,我们努力为每一位客人提供尽可能最好的体验,知道我们在您的案例中取得了成功,这令人难以置信地令人欣慰。我们明白细节很重要,从房间到整体氛围,我们很高兴一切都符合您的期望。我们期待未来再次欢迎您的光临。如果您有任何其他需求,使您的下一次住宿更加愉快,请随时告诉我们。最好的问候.
TanNancy
Stayed in Feb 2025
Couples
15 review
5.0/5
Outstanding
Posted on Mar 26, 2025
Appreciated that hotel provide free airport pickup and especially when arrival from midnight flight. Staff was responsive and clear in giving direction on pickup area. For that thank you so much.
Response from Property: Dear guest, thank you very much for your high evaluation and sincere thanks for our hotel's free airport pick-up service. We are well aware of how important timely and convenient airport pick-up service is for passengers taking midnight flights. Our staff always maintains a high sense of responsibility and keen responsiveness to ensure that every guest can feel our care as soon as they arrive. Your recognition and encouragement are the greatest affirmation for us, and also make us more determined to improve the quality of service. In the days to come, we will continue to optimize various service details to provide you and more guests with a more comfortable and considerate stay experience. Thank you again for your support and trust, and look forward to your next visit!
CHOW
Deluxe 2-bed Room
Stayed in Jan 2025
Family
3 review
4.0/5
Very Good
Posted on Feb 5, 2025
Free Airport transportation is a good value for me to stay this hotel , overall experience was great 2 A 2 K able to sleep well in short time
周师傅和晏师傅服务非常好👍
Response from Property: Thank you very much for your high evaluation! We are sincerely happy to provide you with free airport pick-up and drop-off services, so that you can stay comfortably and sleep peacefully. It is a great encouragement for Master Zhou and Master Yan to be recognized by you. We look forward to your next visit, and we will live up to your expectations and bring you a better experience!
Henry Candra
Stayed in Aug 2024
Couples
11 review
4.5/5
Great
Posted on Oct 8, 2024
Good place to stay, near mrt and well breakfast
Response from Property: Dear guests, we are very pleased to receive your positive feedback on our serviceEncouraged. We promise that we will continue to improve and care for everyone with more delicate servicesGuests, ensure that every step into the hotel door you can feel the warmth and warmth of homeComfortable. Your satisfaction is the source of our continuous progress, and sincerely look forward to the futureWelcome to your presence again.
Pang
Stayed in Dec 2024
Couples
5 review
3.7/5
Posted on Feb 23, 2025
First time staying at this hotel due to late arrival at Chongqing. Location is near to a train station so it’s convenient and value to stay near before heading to town. Would recommend late travellers wishing to stay for the night. Check out time was late with free breakfast. Worth the value
Response from Property: Dear guests, thank you for choosing our hotel and sharing your experience with Ctrip! It's nice to know that our convenient location (close to rail transit) and flexible check-out time make your late arrival easy, and it's our pleasure to start your day off with a complimentary nutritious breakfast. It is our original intention to create comfortable and cost-effective space for every guest on the road, and your recognition and recommendation is the greatest encouragement to us! I look forward to seeing you again next time. I wish you a smooth journey and happy memories during your trip to Chongqing!尊敬的宾客,感谢您选择入住我们酒店并在携程分享您的体验!很高兴得知我们的便捷位置(靠近轨道交通站点)和灵活的退房时间为您的晚抵行程提供了便利,免费营养早餐能为您开启元气满满的一天更是我们的荣幸。为每一位旅途中的客人打造舒心、高性价比的休憩空间是我们的初衷,您的认可与推荐是对我们最大的鼓励!期待下次能与您再会,祝旅途顺遂,重庆之旅收获美好回忆!
Yik Kuen
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Warm and friendly front desk staffs made my stay with family here enjoyable and pleasant. Being close to the airport , it’s convenient for my late night arrival that provided a quick stay with just a short taxi ride from the airport. Very clean and functional, we were very pleased with this hotel.
Response from Property: Dear guest, hello! Thank you very much for your comments about our hotel. The environment of the hotel is elegant and comfortable, and we are committed to making every guest feel the warmth of home. From the design of the room to the meticulous care of the service staff, it is the result of our hard work. Look forward to your visit again, continue to feel the warmth of home! < Clocking Chongqing Light Rail, 100 meters from Light Rail > With a stay at Holiday Inn Chongqing Linkong Zhixuan in Yubei, Chongqing, you'll be within a 15-minute drive of Chongqing Changjiang International Airport Terminal T3/T2. Thank you very much for choosing Holiday Inn Chongqing Linkong Zhixuan. 20 minutes from Chongqing International Expo Centre, surrounded by Lanting Xinduhui shopping mall, free full breakfast daily, free shuttle service and indoor gym. The facilities are well liked by guests. It is a 5-minute walk from the rail transit and a 30-minute drive from Chongqing North Railway Station. To enhance your stay, the hotel offers free airport transfer for all guests, free washer and dryer access, and 24-hour access to the front desk.尊敬的宾客,您好!非常感谢您对我们酒店的评价。酒店的环境优雅,氛围舒适,我们致力于让每一位客人感受到家一般的温馨。从房间的设计到服务人员的细致关怀,都是我们用心打造的结果。期待您再次光临,继续感受家的温暖!<打卡重庆轻轨,距离轻轨100米>重庆临空智选假日酒店位于重庆渝北,距离重庆长江国际机场T3/T2航站楼不到15分钟车程。非常感谢您选择重庆临空智选假日酒店。距离重庆国际博览中心20分钟,周边有兰亭新都汇大型商场,每日提供免费的全套早餐,免费接送机服务以及室内健身房。完善的设施深受客人的喜爱,距离轨道交通步行5分钟即到,重庆北站车程30分钟内。酒店为所有入住的客人提供免费的接送机、免费的洗衣机烘干机可使用、前厅24小时对客,增强您的入住体验。
Pamela Stanford
Superior Queen Room
Stayed in Apr 2024
Solo travellers
20 review
5.0/5
Outstanding
Posted on May 6, 2024
This hotel is in the perfect location of you want to be close to the airport. It’s very clean and quiet. I enjoyed my short stay here. The rooms are nice and clean. My room had view from both the bedroom and bathroom. Getting to the hotel by subway is pretty easy. Just exit at Changhe station, exit ** and the hotel is straight ahead in front of you. The staff are all friendly. The only thing I dislike was the dinner I had. It was too spicy and very very salty. Overall I enjoyed this hotel.
Response from Property: Hello, thank you very much for your recognition of us. As for the spicy food you said, we have informed the relevant departments to make adjustments. Next time you come to Chongqing, I hope you can choose our hotel again. I wish you all the best
Guest User
Superior Queen Room
Stayed in Feb 2025
Couples
8 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Good service and matched another hotel’s price when requested.
Response from Property: We are extremely honored to have received your recognition. We always adhere to the concept of wholeheartedly serving every guest as if they were family. Ensuring your comfortable stay is our greatest motivation, and your positive review is the biggest encouragement to us. Service supremacy is our tenet. We sincerely hope that when you stay with us next time, we can still provide you with a meticulous experience.
Benwa
Stayed in Feb 2025
Couples
12 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Provide airport transfer. Free breakfast. Clean and new hotel
Response from Property: Dear guest, thank you for your high evaluation of our hotel. Our hotel has always been adhering to the concept of providing customers with high-quality services and is committed to creating a comfortable and convenient living experience for you. Airport pick-up service is one of the hotel's special services, aiming to meet guests' needs for convenient travel; free breakfast covers a variety of categories, aiming to ensure guests' nutritional supply; hotel facilities are well maintained, the environment is clean and hygienic, and we continue to provide guests with clean and brand-new accommodation facilities to ensure the comfort of their stay. Thank you again for your attention and recognition, and sincerely look forward to your stay again.
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 1, 2025
Nice hotel , very clean and big. Near the airport, and provide free shuttle
Response from Property: 親愛的客人,非常感謝您選擇我們酒店並分享如此美好的評價!我們一直將酒店的整潔與寬敞視為給客人提供優質體驗的基礎,得知您滿意於此,倍感欣慰。酒店臨近機場的地理位置,便是為了方便像您一樣旅途奔波的客人,而免費班車服務,更是我們希望給您帶來便捷出行的貼心安排。您的認可,如同點亮酒店的星光,激勵着我們繼續提升服務品質。期待您再次下榻我們酒店!😊如果您還有什麼特殊的需求或者建議,歡迎隨時向我們提出哦,這樣我們可以將酒店改進得更好來迎接您下次的到來。😊
Guest User
Stayed in Sep 2024
Business travellers
4 review
4.7/5
Amazing
Posted on Oct 15, 2024
Airport pick up is not good experience. I have been staying at those hotel for lady 4 times. Last time and this time, airport pick up is not great. Need to improve
Response from Property: Dear guest: Thank you sincerely for your valuable opinions. We will pay more attention to the details in this area and will do better for your next visit! Dear guests: Thank you sincerely for your valuable suggestions. We will pay more attention to the details in this respect. For your next visit, we will do better!
Soo Siong
Stayed in Aug 2024
Couples
1 review
3.7/5
Posted on Oct 4, 2024
We have to stay over a night in this hotel cos our flight arrived at about 1.30am. Hotel is clean and neat. Breakfast was ok considering the price that we are paying . No complaint .
Response from Property: 感謝您入住重慶臨空智選假日酒店並與我們反饋您的入住感想,非常抱歉此次入住未能達到您的期望,我們誠摯的希望與您取得聯繫,瞭解更多細節,以便做出相應的完善。您可以撥打酒店總機與我們反饋寶貴建議,希望我們的改進能迎來您的再次光臨!Thank you for staying at Chongqing Linkong Holiday Inn and giving us feedback on your experience. We are very sorry that your stay did not meet your expectations. We sincerely hope to contact you. Learn more details so you can refine them accordingly. You can call the hotel switchboard and we feedback valuable suggestions, we hope that our improvement will welcome you to visit again!
Wee Hon Bernard LEE
Stayed in Aug 2024
Couples
6 review
4.2/5
Very Good
Posted on Sep 25, 2024
This hotel is about 15 minutes away from Chongqing airport and the hotel provides the service to pick up and send the hotel guests to & fro the airport at no cost, just need to inform them your flight details for pick up at the airport. The is also a MRT (subway) station about 5 minutes walk from the hotel where you can get to the city in 30 minutes @ 5RMB. I would recommend this hotel if the guest wants to be near the airport.
Response from Property: 重慶臨空智選假日酒店位於渝北區兩港大道,距離重慶江北國際機場T3/T2客運大樓不到15分鐘車程,酒店還提供免費的接送機,衹需要提前一天預約即可享受。再次感謝您的滿分好評,您的滿意就是我們的追求,期待您的再次光臨!HolidayInn Express Chongqing Airport Zone is located in Lianggang Avenue, Yubei District, less than a 15-minute drive from Chongqing Jiangbei International Airport Terminal T3/T2. The hotel also offers free airport transfers, which only need to be booked one day in advance. Thank you again for your perfect praise, your satisfaction is our pursuit, looking forward to your visit again!