Guest User
February 2, 2025
* Room - Dusty, like a room that hadn't been used for a long time after renovation.
The water pressure in the bathroom was so weak that the water wouldn't drain properly. The mattress was so sore that my back almost broke (I couldn't lie down in one position for long).
* Food and Beverage - Not even open. There are no restaurants nearby, so if they had notified me in advance that the restaurant was closed when I made my reservation, I'd have to cancel or book somewhere else.
I called to make a reservation because I was supposed to get a discount, but they said it was closed.
* Front Desk - No one was there to begin with. I waited, and when an employee came, they didn't even glance at me (don't they usually greet customers waiting in the lobby?).
I thought it was because I was a little early, so I asked what time it was (they checked me in right on time and didn't pay any attention to anything before that).
This was the worst experience I've ever had, and the worst service I've ever had.
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