Ambiente Hotel Freieck

Walking distance to shopping, eating, old town very gorgeous town

There is nothing fundamentally wrong with this hotel. However a few basic adjustments would have earned better reviews. Firstly there is only two creamer sachets in the room......insufficient for two guests! Where it all goes wrong is when you ask for a couple more creamers......'YOUVE ALREADY GOT THEM!" is the answer.......Next day my wife asked for a couple more.."you've already had yours for today" ...my wife asked for a glass of milk....she was charged CHF 4.50 for a glass and 20% conversion charge when she paid in Euro's! Well a lot to learn about hospitality here. Many similar stories from other guests about extra pillow requests etc.

Although this hotel is within walking distance to the SSB Rail Station in Chur We took a taxi as it was chucking it down with rain and our later arrival due to train cancellations from Zurich. The hotel itself is an old coaching house very quaint exterior and some of the old walls in the Breakfast room can be seen The reception area is small and we checked smoothly or room was on the 3rd floor facing the back of the hotel with a street and mountain view The room had an ensuite bathroom The shower room was sperate to the toilet and sink Ample storage space and desk with chair also a lounge chair A wall unit with tea /coffee machine/kettle and a fridge Two bottles of mineral water which unfortunately was sparkling not still We had a Queen bed and it was in the middle of the room The hotel has a back entrance which is used for entry after 22:00pm it's the blue key on your room key There is a small bar area and lounge on the ground floor they also provide umbrellas for guests use these are very popular The Breakfast room is by the lift on the raised ground floor The Breakfast is very good and plentiful a mixture of hot and cold buffet The hotel was adequate for our purpose and close to varies restaurants and cafe they also provide a list of recommended restaurants and cafes in Chur. I advise to book any restaurants you may chose to avoid disappointment if you just turn up expecting a table All in all a good family run hotel

We spent one night one at this hotel to catch the Bernina Express. The hotel is a 10 minute walk from the train station and close to supermarkets. The hotel staff are very friendly and helpful. The bathroom was extremely clean. Breakfast was great with a good spread of pastries, cereals fruit and the usual eggs/bacon etc. This hotel was a perfect overnight stay for the Bernina express.

Handy for the station nd the old town. Our room was large and pleasant on the second floor. Everywhere was immaculately clean but shower was just a dribble and hard to control the temperature. Only provided with one pillow and had to ask for extra. Buffet breakfast mixed….good cold offerings but hot food less appealing. Reception staff helpful and cheerful.

The staff and location was excellent. Breakfast was lovely and everything you could hope for from a family run hotel. It's a nice walk through the xmas market from the train station. 100% recommend.