Guest User
April 21, 2025
The bathroom sink smelled bad when used. After reporting it, they said they would arrange for someone to fix it. I called the hotel front desk the next night and asked about it. Finally, they said the seal was not good, so they replaced it and reinstalled it. But it still smelled bad after use. After confirmation, the sink drain pipe went straight down without the curved water valve. In addition, the rusty pipe on the ground had a large hole, and there was a large gap between the drain pipe and the ground pipe. The drain pipe looked like new. I didn't want to change rooms at night, so I plugged the exposed hole with paper and towels, and put some water in the sink to prevent odor. Is this the Sheraton's facilities? I don't know if other guests' rooms have odors. This is a problem reported by customers, but the maintenance is still dealing with it this way. They didn't even notify the guests after the repair.
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