Hyatt Regency Cincinnati

The hotel facilities were unacceptable. The restaurant on the premises was open only until 9:30 in the morning and didn't open again until 4 in the afternoon, The building is isolated from other parts of downtown due to construction so there were no close by options for food and drink. The morning we left we had breakfast in the restaurant. It was the worst meal I've eaten in a long time. You had to pay on the way in; no one stopped by after the food was delivered to see if we were OK or needed anything. The room itself was OK.

Shower water was not warm. Bed and pillows very comfortable. Staff very friendly. We were on the 10th floor facing the new park and above valet. We heard the car doors shut all night.

The room was great—comfortable, well-equipped, and I felt completely safe moving through the hotel and to my room from the elevator. The real standout, though, was the restaurant and the tall, friendly bartender who was absolutely phenomenal. His engaging conversation, attentiveness, and local recommendations made every visit enjoyable. I ended up dining there almost every night because of the great atmosphere he created. He’s definitely a team member worth keeping!

Overall a great place to stay. I stay here at least once per year. A bit irritated by the check in. Not the friendliest person and said that my card was declined. Turns out it was because she attempted to tap it instead of inserting into the machine. I had to use another card and called Visa to find out why. I am Canadian and was staying in U.S.. the checkout service was much better, different person who helped me change to the preferred card. Also, they were ill prepared for the number of people arriving after the football game ended. It’s not their first rodeo. I blame that on the business scheduling. The people working tried as best they could and were very very nice and helpful. Perfect place if seeing Bengals game. Literally a couple blocks away

We were in town for a race and the hotel was so nice and accommodating. We will definitely stay here again