Le Eminence Puncak Hotel Convention & Resort Reviews
Le Eminence Puncak Hotel Convention & Resort
Jalan Raya Hanjawar No.19 Ciloto, Palasari, Kec, Palasari, Cipanas, Cianjur Regency, West Java, 43253, IndonesiaView Hotel Details
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Guest Reviews of Le Eminence Puncak Hotel Convention & Resort
9.2/10
Great
963 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.1
Service9.2
Cleanliness9.0
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All reviews(963)
Positive reviews(950)
Reviews with photos/video(335)
Loved the view(103)
Many amenities(57)
Perfect for kids(53)
Tasty food(27)
Great swimming pool(16)
Has facilities for children(12)
Poor Internet(9)
Stayed multiple times(7)
Negative reviews(13)
Guest User
Junior Queen Suite
Stayed in Apr 2025
Couples
4 review
9.0/10
Great
Posted on May 28, 2025
This hotel has marvelous garden river view. The staff are nice specially Mr Mohamad Kiki and his boss in sky roof restaurant. The breakfast was great. I had great time there.
But many things needed to be enhanced, the TV channels, most of channels don’t work and no movies channels. The Wi-Fi very slow. The towels are old. The cafe and restaurant desserts must be enhanced.
Overall, this hotel is one of the best hotels I have stayed in. No alcohol and has mosque .
6/13
Rina
Junior Queen Suite
Stayed in Apr 2025
Solo travellers
11 review
10.0/10
Outstanding
Posted on Jun 6, 2025
Had the best stay here while I am in puncak!!!
In love with everything, the view, room, the facilities,
Literally everything.
They gave me a complimentary photoshoot as well. The minus point only the check in time regulation is too late, at 2pm.
Imam
Junior Queen Suite
Stayed in Mar 2025
Family
4 review
10.0/10
Outstanding
Posted on Apr 10, 2025
Everything so good. thank you to all the hotel workers who were very friendly and helpful
Dadun firmansyah
Junior Twin Suite
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 28, 2025
Pokonya mantap
IAFm
Junior Twin Suite
Stayed in Nov 2024
Travel with friends
1 review
4.0/10
Posted on Dec 25, 2024
I arrived in Bunach at night and decided to sleep in this hotel but unfortunately was unexpected for a hotel with 5 stars. The furniture needed maintenance and the bathroom as well. The blanket and bed sheet need to be replaced dilapidated. The good thing is the view and the quick staff response.
6/7
Jolly Fahrar
Executive Suite
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on Jun 6, 2025
Nice hotel very comfortable and recommend for couples or family, view very nice in up mountain ❤️❤️
Zaiton Binte
Junior Twin Suite
Stayed in Dec 2024
Travel with friends
6 review
8.5/10
Very Good
Posted on Feb 2, 2025
Everything is great but the food taste needs to improve
Guest User
Junior Queen Suite
Stayed in Oct 2024
Family
6 review
10.0/10
Outstanding
Posted on Nov 15, 2024
We have had a very pleasant stay at the hotel. The hotel provides everything that you need. The view, the service and the cafe are just outstanding.
Ary G. Witoyo
Executive Suite
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 22, 2025
I book 1 day in executive suite and got corner room. The view from balcony is excellent. The room is huge. It was an exciting stay here. The service are very good and facilities are excellent and various. I did enjoy my breakfast.
However, unfortunately, in the bath tub when the engine for jacuzzi turned on, the water out is very smell and caused mood drop significantly. We bring bath bomb and even using 3 pieces, it is not nice.
Management need to concern to check on this.
Rudi Suhartono
Junior Queen Suite
Stayed in Jan 2025
Couples
4 review
8.0/10
Very Good
Posted on Feb 23, 2025
Nice hotel.. recomend
Guest User
Junior Queen Suite
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 9, 2025
Very nice hotel for staycation with family, rooms are spacious and clean, staffs are friendly and helpfull
Ilham Suriawinata Pratama
Junior Twin Suite
Stayed in Aug 2024
Family
2 review
8.5/10
Very Good
Posted on Sep 16, 2024
I’m so surprised with the hospitality from each division of the hotel. They are very humbled and have a quick respon to all my request especially when I said that I brought parents. Very well mannered
The only thing that I really hate the most is the location and of course it goes to the traffic
I literally need 24 hours from the hotel to Jakarta due to the super stuck traffic, I know it’s a long holiday but I think they need to figure better way to avoid this situation, and hopefully they can fix it in the near future
Overall, I love it! Thanks
Tri
Junior Twin Suite
Stayed in Dec 2024
Family
4 review
10.0/10
Outstanding
Posted on Jan 26, 2025
Fasilitas ok
Anonymous User
Junior Queen Suite
Stayed in Dec 2024
Couples
2 review
9.5/10
Amazing
Posted on Feb 4, 2025
Everything is nice and great place , I like it , my next trip in there will be in this hotel . Best choice 🌹♥️👍🏻
TALAL
Junior Twin Suite
Stayed in Dec 2024
Solo travellers
80 review
10.0/10
Outstanding
Posted on Feb 26, 2025
Back again to stay in this hotel, farther more it has very good location, thar is a-river be side the hotel, you enjoy hearing the water flow sound and green land mountains around, good security, good service and facility, friendly stuff and good service from
NABILA Resiptionest.