The service was okay. The room was very loud, you could hear people walking in the corridor outside and there were 2 other room doors right next to ours so you could always hear people coming and going. This would often wake us up during the night too. The room layout was very different to online photos, and the window was very small in the corner not allowing much light in. Not all of the lights in the room worked, and the heated towel rail in the bathroom also didn’t work. There wasn’t a maid service so towels were not changed throughout the stay, and without the radiator our towels were damp throughout our stay. Also, need bigger pillows for the bed. The hotel style and decor is really cool, just sadly other things really let it down.