We chose this hotel as it is in the centre of Leicester Square, very relevant to where we wanted to be over the couple of days. On arrival at the hotel we were met by a Receptionist as the lift was being renovated and could only be used by a member of staff. Taken up to Reception area to get signed in and then taken to our clean comfortable room . The room was sufficiently large with storage and hanging areas for clothing. Kettle, coffee and tea and tv available. An ensuite with a great shower, and, not least, a lovely big bed. On leaving the room to go to reception or to leave the hotel, assistance was there promptly for the lift. We had booked in for breakfast on the mornings which provided very good choices to start the day. We had spent a couple of days at this hotel, very comfortable with pleasant staff and as such we are returning there for another short break.