Premier Inn Wolverhampton North

I changed my room to an aircondition room and the experience was beautiful after

Generally clean hotel, close to facilities. Good access to both the M6 and M54. Staff Fiendly and helpful. Bed and pillows very soft and comfortable, which is rare for hotels. Beefeater next door, clean and comfy for breakfast and evening meal. Premier Inn breakfast disappointing for someone who has a gluten and soya intolerance. Premier Inn needs to upgrade their allergy free choices. All in all, would recommend this hotel if someone is visiting the area.

Stayed for Daughters interview following day. Hotel staff were lovely, comfortable clean rooms. Beefeater next door was a whole other story. Arrived early evening, greeted initially warmly by Manager who asked if we had a booking which we didn't. Not a problem he replied but as he turned away he started to say something regarding discounts and vouchers. Having not fully hearing him I replied, 'I have a Blue light card' followed with 'sorry I didn't hear you properly'. To which he replied 'that's not what I asked, pardon would be a better word!' In complete shock and without hesitation he led us to our table explaining the menus. My Daughter was insistent we go somewhere else to it but it was quite late and we had travelled a few hours so we ate there. The waitress the following morning was lovely but I will never return there for such rude service, clearly the Manager has no customer service skills.

The parking, bedroom and food were excellent. It might not have matched my expectations from the website, on my arrival but was quiet, clean and served its purpose. The parking was safe and secure and free. The food in the Beefeater was nice, plentiful and no issues with the Service.

We stayed for a sports event which the hotel was in a good location for. It was easy to find and had good parking. Staff were really friendly. The room was large and spotlessly clean. A peaceful and safe stay, just as we wanted at an absolute bargain price.