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I had a wonderful stay in my apartment. The hotel staff were so caring and helpful to ensure my needs were met. Such a great service. My room was lovely and so clean with everything I needed for a week stay. The toiletries were beautiful and the coffee was great. Close to transport and shopping. Will definitely stay again. Special thankyou to Zippi

Stayed here for work, found checking in easy, room was clean and comfortable, Had dinner in restaurant and the meal was lovely. The bed was comfortable, air cond wasn't noisy like some places I have stayed in, it kept a constant temp & was just right considering it was very cold outside :) The meal the steak was cooked perfectly with the sides to match. Overall great place to stay & will return again.

Very spacious room and very clean. Fantastic customer service but was not aware that we had pay $100 deposit upon checkin so just a heads up. But overall really enjoyed our stay. Highly recommend this place for short stays.

1st time staying, we received a free upgrade but disappointed because as soon as entering the Cabin the carpet stuck out as it was very dirty and worn, the bed was so uncomfortable that I tried sleeping on the 2 seater couch with no luck. The bed had a bad dip in the middle, the most uncomfortable sleep ever. With this being an upgrade I'd hate to think what the Budget Cabin wouldve been like.

I stayed here for one night (corporate booking), due to nearby work. I was filled with dread when I saw I was booked at a hotel. When I booked in, I found the rooms to be quite modern, very clean and fresh looking. I was extremely impressed. I will definitely stay here again if I work in this area again. The room was very quiet. Super impressed!

We arrived to find the reception closed and was directed to bottle shop, the guy finally came and told us to go to the hotel bar, we entered and he pointed to see the other guy at the bar who was very pleasant, got our key and entered the room to find no iron but an ironing board. So went to get a bottle of wine to take for dinner at bottleshop and had the same mid 50s/60, guy, we had when we first arrived. After paying for my bottle I asked if they would have an iron as there is a ironing board but no iron in the room , he replied we want have one they get pinched, so I replied 'so you can't provide one for me? He replied i said ' I'll have a look 🙄' asked my room number and I went back to my room in absolute disgusted to be spoken to so rudely. He then dropped one of with no apology or a word... We had been on holidays for 8 days and going out for dinner and wanted to iron some clothes ... understand they get stolen but didn't need to be spoken to like this🙄🤔😡

The Quest team were friendly, helpful, informative. Rooms were cleaned and well maintained. Very comfortable apartment. Good closet space, shower good and bed very comfortable. I recommend this for long and short stays; Highpoint is within walking distance and the Italian across the road is a great food option.

I stayed at st albans hotel last week.Staff are very friendly.Rooms are net and tidy. Close to airport and train station. Food was excellent manager on duty offered discount for us. Break fast packs were so handy on the go. Looking forward ro stay at St Albans hotel soon.

After a long day of flight delays we arrived at the Plough Hotel to a happy and warm welcome. The customer service, food, atmosphere and cleanliness of the room was exceptional. We will definitely return!