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Small place which was basically a trailer tavern. Floor shakes a bit, while u are moving inside. If it rains, u can hear the sound clearly as sound proofing is not good.

We are staying in F cabin cos there are 3 of us. Staff and service are great. Best glamping experience (we had Dutch oven dinner). I am lucky to see a glimpse of mt. Fuji from our room. Overall experience is lovely but not for the price I paid. Breakfast box is a must have.

Really clean room, as with all hotels in Japan, and the room was so white, aesthetically pleasing. Dedicated room for washing with detergents provided, vending machines and even bikes here for you to rent and use during your stay here. Beautiful view of Mt Fuji once you get up on a clear day, what’s not to love it here?

Overall pleasant stay. The location is pretty nice, one minute walk to the bus station and 2 minutes walk to the JR station, but no hot spring there. Furthermore, there is a convenient store right besides.

Pros: 1. Great location. Not far from the bus stop, right at the entrance to a large seven eleven, the lake is a three-minute walk away. 2. Large rooms 3. View of Fuji from the window Cons: 1. It is unclear why you need to check in online before arrival if you have to go through the same procedure again at the counter 2. The rooms need cosmetic repairs 3. The water temperature in the shower is poorly regulated

The location is very good, the facilities on site are also excellent. The customer service is very weak, especially considering it is a self check in policy, theoretically the accommodation will contact you via WhatsApp or Line or E-mail to send you the check in code….theoretically. To this day I haven't received my code, we managed to enter by entering the name of the person who made the reservation. It turns out that in the case of accommodation without reception, some guests may have doubts and feel uncomfortable with the lack of communication.

The accommodation is clean and has everything. The owner of the accommodation is very good. When you walk out of the accommodation, you can see the view of Mt. Fuji. 🗻 Convenient transportation, not far from Kawaguchiko Station. If I have a chance to go to Fuji again, I will go back to stay there again. Very impressed. 🤍⭐️⭐️⭐️⭐️⭐️

This place is very clean. It has spacious bedding and garden is beautiful. Not inside the facility but just right outside nearby you have a good view of fuji.

This is by far the best hotel I've stayed in Japan. Hospitality, cleanliness and food were perfect. Best value for a all-inclusive onsen resort by the lake. Staff were friendly and attentive. From the time we arrived to the time we left, we felt welcomed and well taken care of during our stay. They received us from the carpark and got our baggage for us. When we left, they made sure to carry our luggage to the car. Rooms and the guest onsen were clean, big and spacious, with propery air-conditioning and heating. It also has a good view of mount Fuji from the room balcony (though unfortunately it was raining for the 2 days which I was there) The food was amazing as well, there were so many choices and we were left stuffed after both dinner and breakfast. Would highly recommend anyone this all inclusive hotel if you have the chance.