Live Aqua took a bit to get used to two receptions, one road side and one on the 18th floor, but at both a good welcome. Room looked great and well appointed, the Molton Brown toiletries, full mini bar, good size bed, nice linen, dressing gowns etc remote control curtains, The only problem Awas the wet room! After a shower the water didn’t drain away, it pooled around the bottom of the bath and the blinds and curtains, leaving for much of our stay a flooded and at times unusable wet room. On notifying reception, the drain was ‘looked at’ but the issue was not rectified. We had breakfast one morning in the hotel and whilst the food was good , unfortunately the same can’t be said for the service. We were not advised how the breakfast system worked, and when I went to take some toast from the open hot counter I was shouted at by a waitress “ have you ordered toast?” He we been told that toast, or anything else had to be ordered then I would have known!!! Considering the amount of staff on the floor and the star rating of Live Aqua, the standard of service we experienced in the restaurant was disappointing. Would I stay again? Unlikely.
This hotel really misses the mark. They're trying hard for a minimalist vibe, and I dig that. However, they cheaped out on the finishes and the (relatively new) hotel has not aged well. The floors, furnishings, and fixtures are worn: scuff marks on the floors and furniture, loose and cheap fixtures in the bathroom, toilets that flush intermittently, bad wifi throughout the hotel, A/C that turns you into a popsicle and doesn't adjust... I only had breakfast at the restaurant but it was mediocre. It's not at all what I expected from a hotel like this. It was your basic eggs, beans, fruit plate you'd get at somewhere like VIPs or Martin's, except not nearly as good. This hotel might be cool if you're here on vacation with your girlfriend, but who the hell comes to Monterrey for vacation with their girlfriend? I get the feeling that whoever was the money behind this hotel had a wife who had a friend that claimed to be a ”designer,” and that's who got the gig to design this place. But she was in over her head and completely failed. If you're going for the mega-mamon, I'm-From-San Pedro-And-My-Family-Is-Important vibe, you can't do it with Ikea furniture. In short, it just doesn't work, especially for the price. The only bright spot was the maid service. Even though they missed my room and didn't come by until 5:00 PM, it wasn't their fault and they were very friendly and efficient. No chance I'm staying here again.
Hotel near Monterrey100% of visitors choose this area
VVicki R2020.03.17
We made reservations at this hotel because it is next to Cintermex where we attended a conference. What a great choice! Not only was it convenient for attending the conference, but it is also next to the lovely Fundidora Park and various must-do activities. The staff was very nice and super helpful!
Excellent
103 reviews
4.3/5
Price from
£72
per night
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I loved the service, the amenities, and the facilities. I could not take my breakfast because of time and personal activities. anyways I enjoyed my stay in that hotel. furthermore, I like the idea of having coffee since 3 a.m.
Hotel near Monterrey100% of visitors choose this area
ЕЕлена Репина2023.05.13
We rested in this hotel with our family from 04/30 to 05/04/2023, my husband and I were in the same room, and my mother-in-law was the other, the rooms were almost identical, with a few exceptions, there was no refrigerator in the mother-in-law's room, and in ours there was no table with chairs, which I was in my mother-in-law's room. Let's start with the positives of the hotel, very large and comfortable beds, which could accommodate up to 4 people, the spaciousness of the room, the cleanliness of the rooms, the air conditioning works perfectly, there is food and drink delivery to the rooms, excellent location around the hotel there are many eateries, cafes and restaurants with a huge gastronomic variety, boutiques and shops with clothes, shoes, souvenirs, pharmacies, there are many currency exchange points nearby, a metro station. And now the cons: our rooms overlooked the hotel lobby, which is why the room was almost always semi-dark, which created a depressing state and we had to constantly be there with the lights on, there was no hair dryer in the rooms. Another inconvenient nuance was that only one electronic key (card) was given per room, but without this card you could not even take the elevator to your floor, because to ride the elevator you also had to put the key inside the elevator before choosing the floor , and without this, the elevator simply didn’t go anywhere, but even if you try to drive with another hotel guest using his card, you won’t be able to set several floors, the elevator will drop you off on the guest’s floor, so my husband and I had to go out everywhere together, since the second one is just could not get to the floor or to the room without this electronic key.
Hotel near Monterrey100% of visitors choose this area
TTeresa19282020.03.17
We were there for a woman’s conference and from the moment we arrived we felt so welcome. They were very helpful and attentive. We loved the room, so modern and right in front of cintermex we just had to cross the pedestrian bridge, the location is the best, so close to different options to eat but we loved the hotel restaurant so much that we eat there 90% of the time. The breakfast buffet was so good, the whole menu is so delicious. We were served by Carmen who always went beyond the extra mile to make sure we were enjoying our food. The hotel is so beautiful and modern inside but by far my favorite was the restaurant’s decor It’s the perfect hotel for a couples get away I can’t wait to go back with my husband for a quick get away. Thank you so much for such a wonderful experience.
It was a great discovery. Normally most of them are hosted in the holiday inn fusion or in Antarctica, but you have to know this new hotel. It is new, modern, with very cool and young decoration. The staff very friendly and amen. Ideal for when you go to concerts or Fundora. Under the hotel is the restaurant Anacua that is of sea and is another option to discover. The views are beautiful from the room and are very comfortable, practical and very nice. We will certainly return. The hotel is located on the side of the Monterrey Arena which is Madero street, but there is a pedestrian bridge. There is a street that is not very safe at simple sight but is completely illuminated at night, and there is also another new building that is almost changing the most modern area. One comment: Try to put more photos of the hotel on the internet because when looking for them, the patterns and photos of other Hilton hotels in the US have made us doubt for a moment to book online. The hotel is beautiful and I still think you need to know it more.
Very good, but not very good breakfast, but there are many left, but there are still many shortcomings, the shower button in the bathroom can not be used, but the others are not bad
I couldn't sleep because of the noise of the building next to the hotel. It was noisy for about 4 days because of the noise until dawn. The building next door seems to be a restaurant, but the sound of the event event is too loud for the music, and it was not soundproof. ...
Excellent
105 reviews
4.3/5
Price from
£48
per night
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Latest Reviews for Monterrey hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
DDavey VVery beautiful hotel that still smells new. The small lobby kind of threw me off, at first I thought I was at a residency but luckily there was a staff member waiting for me to check in. Room was amazing, very large. Sadly I was on the back so the view was not that great, had booked a King size bed room but got a double bed room at first. They managed to fix it for me right away. There were still some constructions going on but it didn´t really bother me. Everything was just super clean and looked great. One of the best hotels I ever stayed at, staff was very friendly and helped my girlfriend out with the valet service and walked up to the road for me to open the taxi´ doors too. One of the best hotel stays I ever had. Perfect for a business trip/meeting at the bar or for a couple looking for a luxury place.
I didn´t have the breakfast included nor did I have dinner at the restaurant but I´m sure this was arranged fine by the looks of everything else. They were renovating the restaurant the last two days of my stay so I´m sure it must look very nice by now.
Views from the terraces are very nice too. There is one on the right side that was kind of hidden, perfect view on the Cerro de la Silla.
9.5/10 would definitely book again.
Kind regards,
Davey
Hotel near Monterrey 100% of visitors choose this area
Price per night from:£68
4.7/5
Outstanding
GGuest UserI hesitated to write this review because it is such an amazing stay, I kind of want to be selfish and keep it a secret. Fiesta Americana Pabellon M is perfectly located, walking distance to many great restaurants and tourist attractions. It is an easy walk to Paseo Santa Lucia, Macroplaza, and the Metro terminal for transportation. The area seems very safe and is well lit. The hotel is modern, clean and luxurious. It is worth every penny. It has an incredible bar and restaurant with an amazing view of the city. You really can't beat it. The true reason I am writing this review is to congratulate the staff on providing your guests with an outstanding hospitality experience. There are two people that were extremely helpful and made our stay particularly enjoyable: Pamela from front desk and Mr. Alfredo, concierge services. I truly could not believe how great they treated us. They were courteous, respectful and very helpful. They went above and beyond in making sure that our stay was perfect and that everything went without a hitch. I even attempted to find the general manager to commend them. Unfortunately, I wasn't able to, but I hope that this review reaches management. People like Ms Pamela and Mr Alfredo are hard to find in hospitality now a days. Cherish them. They are the ones that will keep the guests coming back. They were wonderful! And quite honestly, everyone was! Thank you so much for a perfect stay. We will definitely be returning and recommending to many travelers.
Hotel near Monterrey 100% of visitors choose this area
Price per night from:£112
4.6/5
Outstanding
This is a nice e hotel, with a great interior design, and very comfortable spaces. Located in Valley Oriente mall in San Pedro, NL, its a great option if you are visiting Monterrey, as is conveniently located and in a very secure area. There are plenty of dinner options nearby, and the site restaurant and bar are good options as well. The only but i see in the room design is that the water closet is not completely enclosed.
GGuest UserI was rushing to attend a wedding at the Hotel SAFI Metropolitan that is next, and despite the neighborhood, it was very difficult to find the salon, as it was necessary to pass a shopping center, to raise an elevator to floor 4, to get out to a parking station, and then walk to another lift that climbs up to floor 7. The phone didn't work to call the reception, which I had to report by phone several times, and after two hours they were to change the cellular batteries to the phone to work. The bathroom had several water leaks, and as the door of the bathroom was not closed well, the bathroom and the closet area were flooded.
GGuest UserFriendly staff. But as other has mention, the hotel need a renovation. -The worst thing in the hotel is the old carpet, it seems like its been there uncleaned for 20years. I did not want to touch the carpet without socks. Please just remove it or deep clean it regularly. -AC fan could only turn on on MAX speed or not at all, not possible to sleep with that loud thing on. -Furniture is pretty old and scuffed. In general hotel could do some good with a renovation -breakfast area was really hot, it was cooler just outside the breakfast area than inside. -Breakfast options is pretty limited, got pretty tired of the eggs real quick. -The gym is really small and limited, and some equipment was damaged when I was there, No free weights. -The location is pretty bad. It is in the outskirts of the city, you are limited to a very few restaurants in the area that you can walk too. +You have a Wallmart close by, that is a plus. +The TV in the room is large and you get free water +Free parking +It was pretty cheap One thing that really bothered me was a picture in google maps photo for this hotel with a supernice renovated room was shown, this was CLEARLY not from this hotel and I feelt a little bit scammed from that picture. Compare to other Marriott hotels I stayed at, this does not live up to the Marriott standard at all. I would rate this 2 out of 5. I would not return to this hotel.
I stayed here for 4 nights in January 2024. The hotel is new, very clean, well maintained, and (mostly) quiet. (I was in a room next to the elevator and for some reason on one night the elevator kept dinging its arrival...even if it wasn't arriving on my floor). I would definitely consider staying at this hotel again. My only challenge--and this is not the hotel's fault--was getting Uber pickups. The app autocorrects for pickup at the building behind the hotel which isn't a big deal but was annoying initially.
GGuest UserLocated 5 minutes away from downtown Monterrey and right by a medical center, this hotel has a lot to offer. I was here for an eye exam and it was such a convenience staying right next to the center. Instead of going out for something to eat, I was able to Uber Eats the food to the hotel. Front desk is very accommodating and friendly. Room is clean. I would definitely stay again!
GGuest UserVery nice hotel with good breakfast and nice personal. It’s better to choose the breakfast with all, the price difference is quite small. If you are going with your car, you can park inside, they have a private free parking. Good location in Monterrey. The room is big and clean, also the bathroom.
Hotel near Monterrey 100% of visitors choose this area
Price per night from:£46
4.1/5
Very Good
LLolita VLa habitación es muy acogedora, sin ruido y todo muy limpio, justo para un fin de semana relajado. Dentro del precio, el mejor hotel, cerca de negocios, plazas y demás. Recomendado si viajas a Monterrey
Hotel near Monterrey 100% of visitors choose this area
Price per night from:£51
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For hotels in Monterrey, the average price on weekdays is £94, the average price on weekends (Friday–Saturday) is £96.