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The hotel offers a wonderful overall experience, with neat and clean rooms complemented by well-prepared amenities. Its location is highly convenient, being close to the airport, and it provides a peaceful environment at night. The only minor drawback is the limited parking availability for guests.

I booked the city view room, but at the end got a corner room with a view of city, sea and sunset! 🌆 Couldn’t even dreamed about better room😇 Room itself is very spacious, bed is huge and very comfortable. I booked without breakfast so can’t not say anything about it. But the hotel is really worth the money. Little downside is there a big night club in front of the hotel and even with good sound isolations you can hear some music beats But it’s mostly on weekends

All is good staying in this hotel. Easy access to malls and eateries. Just opposite the hotel is the famous yu kee Bak kut teh shop. The coconut pudding is to die for.

I have never stayed as good as 5 stars hotel such this Hyatt Regency in KK. Starting from reception, buttler, and front desk- all are so good in order. The receptionist who check me in was very helpful. The room perfect. Hot water is good, room is very spacefull and stunning. The decorations are just perfect, migh be Merry Chritsmas is coming. Just next time, maybe i will stay sea view. Better as have great view of KK ocean view.

Thank you the reception staff Mr Aiman for excellent service and excellent attitude and communication skills, he assisted with his best and we felt great and comfortable with his service , this is totally the highlight of my trip stayed with Shangri la ! Pls kindly convey to Mr Aiman , and keep up with his good work 👍🙏

I thinks, this is the best hotel ever in Kk if u wish to have good price come with great facilities. The room we got soo good. Very spacious and got fridge, kitchen even. Hot water is good with big bathroom too. The food for breakfast also very good. The staff there so helpfull. Might stay/come back to this hotel.

Really bad staff - they spoke really bad English and they weren’t helpful at all . The door of the restaurant says open until 11pm , I arrived before 9.30pm , reed the menu and then when I was about to order they said the restaurant closes at 10pm and they don’t serve after 9.30pm. I’ve checked the watch and it was 9.32pm - and all they said was “sorry sir” with a smirk on their faces Next day I asked I went to the concierge for some tips regarding the tour to see the Proboscis monkeys and he couldn’t explain anything at all. Also asked for some recommendations regarding where I could have a good steak he couldn’t also advise a restaurant. Finally i put the car in the reception. No one explained how the system worked. I had to wait for someone that spoke proper English to come and explain. If I was in a 2 star lodge in the middle of nowhere I could understand such a bad staff but this was in a 4 star hotel in the capital of Sabah

The location was good as all the eateries and convenience stores were within walking distance. However, I could only give as little as 1 star to its cleanliness. My wife found out that there was a blood stain on the bedsheet and we requested it to be changed to the guy at the reception. We requested it while on our way out for dinner and the receptionist notified the housekeeper to handle it before we got back. When we returned, the bedsheet was still where it was, so I called reception again and I was appalled that he told me they got to the wrong room. The room number was mentioned to the reception earlier, but I was just shocked they could make such a silly mistake as tedious as this one.

헤매고 헤매다가 참 좋은 숙소를 얻게 되었어요! 깨끗하고 정리 정돈이 잘 되어있고 호스트 분이 굉장히 친절하십니다. 다음 번에 또 가게 된다면 이 숙소로 다시 가고 싶어요! 또 이마고 쇼핑몰이 바로 아래에 있어서 정말 편리합니다. It's a really clean and nice accommodation. Thank you for taking good care of me. I recommend it to both Koreans and Koreans!

Excellent location with many shops around. The busiest mall, Imago shopping mall is just a 10-minute walk. The hotel is equipped with a shared kitchen, washer and dryer. The room is clean. Check-in and out is easy with the instructions given.