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Checked in with Julia who was friendly enough. I had phoned earlier to say I would arrive around 930pm which I did. Room was spacious and the bed was fine. But the toilet seat was broken and the toilet was choked. I was not going downstairs again as I had an early flight, so I thought I would advise when I was checking out. I slept fairly well, and went downstairs to check out and get the 6am shuttle which did not arrive until 6.05 am. I had paid £134 for the night which was expensive for 8.5 hours but it was convenient for the airport and I wouldn’t have minded if the toilet had been ok, do the rooms not get checked before people arrive ? When I mentioned the toilet to the staff, the chap said to me “was it like that when you went in ???”Obviously I did not do it and I did not like the insinuation that I did ! Don’t think I would ever use this hotel again !

The hotel is near the Los Angeles Airport. There is a free airport shuttle bus. Outside the hotel is the commercial center. Fast food and supermarket are very convenient. The room is also relatively large. The price is not cheap.

One of the main things I look for in a hotel is the pool/sauna/steamroom & similar facilities. When they are listed on the website I don't think I need to check if they exist or not. But this place is a law unto itself. The facilities have been closed since the start of Covid (over 3 years) but there is no update on the website or *******. Another hotel I had booked let me know that their pool was closed for maintenance so I cancelled & booked somewhere else. The bed had a severe dip in the middle, and the curtains are falling apart which is quite off-putting. We were placed in a room on the main road side with too much traffic noise even though the place was almost empty - would have been better on the other side of the floor. My mistake - should have booked in DT. Also the uber/lyft price from SFO to here is SO pricey for such a short distance (actually double the price of getting back there). Also weeks later I am still waiting for the $100 security bond to be released, because my bank tells me they processed it wrongly. I have called & emailed for help but have gotten nowhere - TERRIBLE CUSTOMER SERVICE. Breakfast is basic, make your own waffles, fruits, muesli bars, bread/bagels, coffee/tea - just incase you still choose to stay here.

The surrounding environment is good, I will stay at this hotel every time, although it is near the airport, it is very convenient to drive by car. Today, I am coming to change and renovate, but I feel that it is not as good as before. There is also parking for free before, and now parking starts to charge. I don't like to live in the city center. If there is no better choice, I should still choose here.

I cannot begin to express how much I appreciate the people that work at the Regency Inn and my wonderful stay at the hotel. I lost a fairly expensive pendant my mother had given me in my room and didn't realize it until I was boarding my flight back home. I called to ask if they could look in my room and they found it and promptly mailed it to me. They could have easily told me they didn't, so their honesty and integrity mean a lot to me. The room was clean and comfortable. I would stay here again when I am in the area. Thank you from the bottom of my heart!

If your looking for a place, out of sight, and within range of many great eateries/shops. This place is it! This hotel has great staff, clean rooms, and will take care of whatever issue comes up! Unlike most hotels, Atrium cares for one to be well rested and relaxed when visiting San Francisco or any other nearby towns. Huge shout out to all the hard working staff! Keep up the great work Atrium Hotel!

Breakfast can also be enriched. clean. Western breakfast. In addition to the location is a little bit, this hotel is not bad in other aspects. The front desk staff is also very good. Cost-effective

Very very nicely freshly renovated hotel, very clean amazingly friendly helpful front desk personnel, excellent cleaning stuff did perfect job maintaining room and provided extra towels. Free parking in the hotel , plenty of restaurants , bakery and markets within walking distance , within minutes drive from San Francisco and right next to SFO airport . Area clean and safe not like some places within San Francisco. Also delicious coffee in the lobby.Highly recommended! Cons-No pool.

I and my family had to extend our stay by 3 more nights as the kids love it here bcos of the cozy homely feel coupled with the friendly staff. But as it is all good things come to an end as we had to check out today to move into our new apartment. Had to virtually drag my kids from the hotel as they want us to stay more nights before moving to the apartment. I sincerely want to thank Janmesh for being such a welcoming and kind soul and all the other members of his team at the hotel for making us feel welcomed and at home all thru our stay. I and my family are now loyal followers of the hotel and look forward to our next visit. I recommend the hotel in case you need a break and a quiet place to work or have some quality family time