Four Points by Sheraton Ciudad Juarez

Terrible place for breakfast. Super slow services Poor quality food, took for ever to get eggs prepared

The hotel is nice, but it doesn't feel like a Four Seasons; only one elevator was working, the restaurant was nothing extraordinary, the location is good, the parking is excellent, and the front desk staff were outstanding.

Absolutely unacceptable experience. I left multiple items in the room and I know with certainty they were there before I checked out. When I reached out, I was told nothing was found, which is extremely suspicious. It’s hard not to question the integrity of the cleaning staff when personal belongings just “disappear.” This is a serious breach of trust, and I would strongly caution others to think twice before staying here. Management needs to take accountability and address this immediately.

The room was very small even though it was a suite they were really, no extras inside no snacks or alcohol to buy from one of the elevators was not working so it was extremely convenient and it just looks a bit rundown. The pool water was dirty.

I wish the buffet would be more selection based on the menu and more fresh:(

I recently stayed at this hotel and had very pleasant experience. The room was clean, comfortable, and well maintained, whith all basics amenities you need for a relaxing stay. The staff were friendly and helpful, always .willing to assist with question and request.

Excellent location and eats, very clean, great staff and very quiet. Highly recommend.

The elevator situation is really uncomfortable it takes 20 minutes t