Ardencote

Consistently praised for spacious, clean, and comfortable rooms with great amenities. Excellent spa facilities and friendly, attentive staff. Superb location near Warwick and Stratford with convenient access to attractions.

Visited Ardencote for a friend’s wedding. Stunning location and a lovely quality hotel. Food was very good. A couple of issues. 1. A lot of staff were clearly young and new to the job. They were inattentive and talking amongst themselves rather than serving. A training issue maybe? 2. On the second day (a bank holiday) the key to our room stopped working at lunchtime. After two attempts to sort this out, we had to be let in by staff using a master key with a promise that the issue would be fixed quickly. Later that day, we discovered that the issue was not fixed and the reception staff had gone home. Had to speak to the duty manager who got a senior member of staff to resolve the situation. Not really acceptable service from a 4* hotel we feel.

Having just returned from an 1nt spa break we can't wait to return for a longer stay. We booked the overnight stay with one included spa treatment, lunch and dinner on eve of arrival and breakfast on leaving day. Absolute 💯 % positive experience from arrival until departure. All the staff we encountered were friendly, helpful and really cared for their guests and clients. We checked in the spa area at given time of 10am( leaving cases in car) we given towels,robe and slippers and a run down of where everything was in the spa area. Changing rooms, c showers and loos very clean with hair dryers provided. We used the facilities of destination spa, outside warm plunge pool, plenty of recliners around outdoor pool area for a spot of sunbathing sunshine. Everywhere very quiet , calm and relaxing without the mass of guests as other spas encountered. Light Lunch was brilliant, expected just a snack but the menu ranged from salads, to fish, burgers, chips etc. Spa facial treatment that was included in break price was exceeded expectations, so relaxing and definitely not rushed, really tranquil. Used the facilities of the indoor pool area for the remainder of afternoon, until check in. Interconnected rooms were allocated as requested, excellent rooms , both extremely fresh, clean, lovely crisp bedlinins, tea/coffee tray and ample white company toiletries in bathroom. Evening meal, a great selection on menu well cooked, and tasty. Likewise breakfast, great selection of self serve ,hot and cold dishes. A brilliant night away and definitely will return very soon