luxlee88
April 11, 2025
Spent 3 nights here mon-thursday. Drove from Scotland and the reason for staying was that Alton towers is only a 15-20min drive away! Room was clean and plenty of space for myself and my 2 children! We were on the first floor which was a set of stairs (a lift would have been good as I had a big case with me, but we managed) Location was perfect for what I needed, there is an Aldi 10 steps away and a Marstons restaurant/pub a short walking distance too. Had an issue with the breakfast and Tried to go through travelodge website/phone number! NIGHTMARE! the website is not easily accessible if you need to contact someone! Regarding the issue with breakfast, I spoke with Annie at reception and she was top notch! Sorted the issue and was super lovely about it! She was understanding,compassionate, professional and overall just a lovely woman!! Thank you Annie!! She could tell I was stressed about the issue and she fixed it for me! What a gem of a woman!!