Bulevardul 21 Decembrie 1989 67, Cluj-Napoca, Cluj, 400124, RomaniaView Hotel Details
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Guest Reviews of Hampton by Hilton Cluj-Napoca
9.3/10
Great
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.3
Service9.3
Cleanliness9.3
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All reviews(76)
Positive reviews(12)
Reviews with photos/video(2)
Clairemfalvey
Queen Room
Stayed in Jun 2025
Solo traveller
36 review
10/10
Outstanding
Posted on Jul 6, 2025
I loved the bed! The staff amazing. Breakast wonderful. Water filter out in the corridor to drink as much water on a hot summer day. Highly recommend!
Response from Property: Dear Clairemfalvey,Thank you so much for your lovely feedback!We're thrilled to hear that you loved the bed, enjoyed the breakfast, and found our team amazing — your kind words truly mean a lot to us. We're also glad the water stations were helpful during the hot summer days!It was a pleasure having you with us, and we truly appreciate your recommendation. We hope to welcome you back soon for another great stay!Warm regards,Irina SburleaCommercial Manager
Flugenzio
Premium View Queen Room
Stayed in Nov 2024
Business traveller
14 review
8.5/10
Very Good
Posted on Dec 20, 2024
Nice location
Business hotel
Response from Property: Dear Flugenzio,Thank you for taking the time to share your feedback and for choosing to stay at Hampton by Hilton Cluj-Napoca!We’re glad to hear you enjoyed our location and found it well-suited for business travel. Your kind ratings for our surroundings, amenities, cleanliness, and service are truly appreciated. We're always looking for ways to improve, and your input helps us continue to elevate the guest experience.We hope to welcome you back again soon—whether for business or leisure!Warm regards,Irina SburleaCommercial Manager
kohnt9s
Queen Room
Stayed in Sep 2025
Family
10 review
10/10
Outstanding
Posted on Nov 1, 2025
It was a very clean and comfortable stay.
There was a water server in front of the elevator, and we were able to get cold, hot, and sparkling water for free, which was very helpful. It's eco-friendly and a really great service, so I hope other hotels will implement it as well.
I can stay at the reliable Hampton with peace of mind.
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Response from Property: Dear kohnt9s,Thank you very much for taking the time to share your wonderful feedback!We are delighted to hear that you had a clean and comfortable stay with us and that you appreciated our water station service. We are indeed proud to offer this eco-friendly amenity as part of our sustainability efforts, and it’s great to know it added value to your stay.Your kind words about the Hampton brand and our reliability mean a lot to us. We look forward to welcoming you back soon for another pleasant and worry-free stay.Warm regards,Irina SburleaCommercial Manager
Luca9006
Queen Room
Stayed in Apr 2025
Business traveller
86 review
10/10
Outstanding
Posted on May 21, 2025
The environment is very unique and the style is unified. I like this kind of stylish place. I can see far away through the window on the upper floor, which makes me feel better. The whole hotel is quiet and beautiful. I will stay here when I come here next time.
Original textTranslated by Google
Response from Property: Dear Luca9006,Thank you so much for your kind and thoughtful review!We’re truly delighted to hear that you enjoyed the unique atmosphere and style of our hotel, and that the view from the upper floor added to your overall experience. Creating a peaceful and beautifully designed space for our guests is something we take great pride in, so your words mean a lot to us.It was a pleasure to have you as our guest, and we’re very happy to know that you plan to return. We look forward to welcoming you back to Hampton by Hilton Cluj-Napoca on your next visit!Warm regards,Irina SburleaCommercial Manager
1475176****
Queen Room
Stayed in Aug 2025
Business traveller
22 review
9.5/10
Amazing
Posted on Sep 29, 2025
The hotel's location and facilities are very good, about a kilometer away from the city center. The only difference is that one of the front desk staff is very friendly, while the other is the opposite.
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Response from Property: Dear Guest User,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our location and facilities.At the same time, we are truly sorry to learn about your mixed experience with our front desk team. Please be assured that your comments have been shared with our management team, as providing consistently friendly and professional service is one of our top priorities.We hope to have the pleasure of welcoming you back soon and offering you an even better experience.Kind regards,Irina Sburlea Commercial Manager
Zafer Erdaş
Queen Room
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Aug 23, 2025
The hotel is clean and in a great location. Breakfast is good. The staff is friendly and hardworking. I definitely recommend it.
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Response from Property: Dear Zafer Erdas,Thank you so much for your kind words and recommendation. We’re delighted to hear that you enjoyed our clean rooms, convenient location, and breakfast, and that our team made such a positive impression.Your feedback is truly appreciated, and we look forward to welcoming you back to Hampton by Hilton Cluj-Napoca on your next visit.Kind regards,Irina SburleaCommercial Manager
Thomas Blümel
Queen Room
Stayed in Jul 2025
Couple
3 review
9.0/10
Great
Posted on Aug 20, 2025
The room was at the end of the hall, very quiet.
It was a 20-minute walk to the city center.
Parking in the underground garage was good.
Breakfast was okay.
Original textTranslated by Google
Response from Property: Dear Thomas Blumel,Thank you for sharing your experience with us. We’re glad to know you enjoyed the quiet location of your room, the convenience of our underground parking, and the proximity to the city center.We also appreciate your feedback on breakfast—it helps us continue improving our services. We hope to have the pleasure of welcoming you back to Hampton by Hilton Cluj-Napoca soon.Kind regards,Irina SburleaCommercial Manager
M300313****
Queen Room
Stayed in Feb 2024
Business traveller
66 review
10/10
Outstanding
Posted on Mar 2, 2024
It was already past two o'clock in the morning when we arrived at the hotel. The front desk quickly assigned us a room. The room was large and very clean. I lament the environmental protection actions in Europe. There is no need for disposable toiletries. You even need to go to the public drinking fountain to get water yourself. There is a large glass bottle for water. Fortunately, I brought my own toothbrush and toothpaste, haha. The front desk was very welcoming. Breakfast is a buffet, which is not bad.
Original textTranslated by Google
Response from Property: Dear Guest User,Thank you so much for your kind review and for sharing your experience with us!We’re happy to hear that your late-night check-in went smoothly and that you appreciated the spacious and clean room. It’s always wonderful to know our front desk team made you feel welcome and that you enjoyed our breakfast buffet.We also appreciate your feedback regarding our sustainability efforts. As part of our commitment to reducing single-use plastics, we provide a reusable glass water bottle in the room for your convenience, which can be refilled at the drinking stations on each floor. We hope to welcome you back again soon for another comfortable and enjoyable stay.Warm regards,Irina Sburlea Commercial Manager
Guest User
Queen Room
Stayed in Oct 2023
Solo traveller
36 review
8.5/10
Very Good
Posted on Nov 15, 2023
This is the second time I've stayed and they gave me a room with a view of the fire station. Very noisy.
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Anonymous User
Queen Room
Stayed in Oct 2023
Other
1 review
9.5/10
Amazing
Posted on Nov 9, 2023
This is the second time I have booked this hotel. I wasn't disappointed this time either!
It is close to the city center, the breakfast is delicious and plentiful. The cleaning products are of high quality. They pay attention to environmental awareness. The whole building is clean and I can charge my electric car!