Kingswood Motel

0/10 is all this place deserves. We arrived at 5pm driving past a run down house which looks abandoned and nothing like the advertisement. We found reception locked and no one in sight- we were the only ones there. Called the motel number and it rang out. A few minutes later I received a call from a mobile and it was the motel. After confirming my booking and confusion over what room we had, I was told the key was under the mat and to let myself in. I asked about the arrangements for the advertised $11 breakfast, to be told “we don’t do breakfast”. Of course no key under our mat or any others. I had to ring back and make the lady come and get us the key. After waiting some time a very pleasant and polite lady arrived to unlock the reception and give us our key. On entering the room it was disgusting. The carpet had huge stains throughout the entire room built up over a long time, there were food crumbs all over the kitchen counter, there was no blind on the back window and the door safety chain had been cut off. I wouldn’t stay here for $75 let alone the charge of $175! Luckily we managed to find a much better room just down the road - $15 cheaper! The only plus to this place was the polite lady agreed to a full refund through the booking site without question. Clearly this happens a lot! I have no idea how this gets any positive reviews. DO NOT stay here.

Straightforward and classic Lean and tidy space for us 3 ladies. Simple and solid with refreshed features. Excellent for our needs.

Quiet and comfortable Easy walk to the Murray River and into town. Tocumwal is a lovely town. No restaurant at the hotel, but food options in town. The IGA is large

Excellent value for money. Large bedroom. Toilet separate from the bathroom. Short drive to town centre

Value you for money. Quiet clean.

I booked the Kingswood Motel as an integral part of a golf tournament I'd entered earlier in the year. Much to my surprise, most of the digital stations didn't provide a picture. No Pay TV, streaming services available. Also not given passcode for internet. ( Reception notice said they were in attendance from9AM - 6PM, but no one there at 5.30 I had to ring to find my room key. What would have happened if no mobile or it was dead ? ) I complained of course and staff said that's just the way it goes. Upon further complaints, staff refused to budge. Well everyone, don't go to this over priced motel who doesn't seem to understand when you are delivering a service for a fee, customers should get that service. Not surprisingly, when I went out for breakfast ( no breakfast offering at all of course and I was the only guest staying that night ) other motels in town had plenty of patronage. I wonder why ?