Guest User
March 29, 2025
I stayed at Blue Lagoon Cola Resort for three days in three rooms, and while the location was stunning, the overall experience was terrible. First, basic hospitality was missing. Drinking water is a complimentary service at most resorts, yet here, they only provided one bottle per room for the entire stay. This is unacceptable. Guests shouldn’t have to argue for something as essential as water. Room service was nonexistent. The staff showed us the rooms on day one and then disappeared. We had to clean the rooms ourselves, which is completely unacceptable. The lighting was also poor, making the rooms feel dark and uncomfortable. The worst part was getting there. The last 3 km is a dusty off-road stretch, with no lights at night. We nearly fell multiple times, and by the time we arrived, our clothes were covered in dust. To top it off, the resort charges extra for transportation, despite the terrible road. The only redeeming quality was the breathtaking beach view and nearby kayaking, but that doesn’t justify the terrible management. If you visit Cola Beach, enjoy the view—but stay somewhere else.