When I was checking in, I was a little worried the staff would be unable to speak English. However the two receptionists who helped me were perfectly fluent and answered any questions I had. I did unfortunately have to pay a city tax on top of my room, but it wasn’t expensive and this is a common thing in most hotels in Europe.
The room itself was pretty decent and had plenty of space for my suitcase and to walk around. The en-suite was great and had good towels and hot shower. The bed was comfy with a good mattress and duvet wise, but the pillows were a bit limp and didn’t have a lot in them. I spoke to another member of staff who spoke little English, who said he’d look and bring one to my room, but this never happened. Whatever the case, still had a good sleep, would have better with extra head comfort.
As for breakfast, there was a great variety of choice from fry-up food (bacon, sausages, eggs) to continental pastries and drinks. I would say the only downside was there was not enough for fruit, as there was only a few apples and plates of sliced oranges. Would have been better if there was more to choose fruit wise, but everything else was great and was a good fuel up for the day in Cologne.
When checking out, they also allowed me to place my luggage and bags in their storage room with zero charge which is great when you’re exploring for the day and have a later departure time.
Overall, if you’re in Cologne for a day (like me) or two, this place is a great option and I would stay here again!
