Guest User
November 20, 2025
The location is okay. The parking garage is incredibly cramped. The reception staff was a bit grumpy, as it seems unusual for several people to arrive and for one person to have booked the stay for everyone (even though all the details were provided during booking, including the names of the arriving guests). Breakfast was alright, with a decent selection, and the staff was very friendly. The room was okay. The mattress and furnishings are worn, but mostly clean. The grout between the tiles is broken in pieces, the extractor hood is full of dust and hasn't been serviced in a long time. A hairdryer is provided, as is a safe. There's space for a refrigerator, but the appliance itself is missing. The hallway is incredibly noisy. If a few guests arrive late at night, quite drunk and loud, you'll hear the whole show.
Then came the surprise when I got the bill. I paid the tourist tax when I booked, and then again on site. This is now being investigated and will hopefully be refunded. Furthermore, there's a discrepancy between the amount paid at booking and the actual bills incurred on-site, and I need the hotel's assistance to resolve this. Since this is a business trip, I can only be reimbursed by my employer with the appropriate invoices. I hope this will be sorted out. I had hoped it would all go smoothly.
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