Smarty Cologne Dom Hotel - Boardinghouse - Kontaktloser Self Check-IN Reviews

They mentioned location was great. Hotel was good too.

Great Hotel!! really recommend when you traveling around Colonge

To be honest, the hotel has a good location, right next to Cologne Cathedral, but the check-in experience was very poor. The self-service machine was difficult to use and the problem was solved after contacting Ctrip customer service... The room was very small, but considering the price, it was not a loss!

Disgusting! The bathroom wasn't cleaned, and my messages weren't responded to. A disgrace.

Self-service check-in, a little troublesome! Small space! Very convenient for eating! Many dining options around! Very close to the train station and Cologne Cathedral! Other aspects are ok!

No services/facilities The hotel is only one star. There is no elevator and the room booked is wrong. Ctrip marked it as 3 stars and deceived customers. I left as soon as I arrived and couldn’t stay at all. I had to stay in other hotels. The Marriott I stayed at that night was cheaper than this hotel. It cost more than 3,000 online. Request a refund from Ctrip So far, Ctrip has not responded. It only said that it was communicating with the hotel. Book a hotel at a low price, deceive customers and sell the hotel with a one-star rating but a three-star rating. The unscrupulous businessman will block you for life! Take a look at this door for yourselves. Is this called a Samsung hotel? ? ? ?

All good, but too small

Except for being a little smaller

很小一間，但是很乾凈，唯一缺點是沒有電梯，我提着行李爬了三層樓。總體來説，我還是比較滿意的雖然沒有空調但是有個電風扇。床也很大，很舒服！！

ロッテルダムの駅から少し歩きます。荷物があると大変ですが頑張れば行ける距離です。荷物がないなら10分ちょっとかと思います。部屋は綺麗だし静かに過ごせておすすめのホテルです。

非常滿意，但是下水道有點堵，很失望，因為衹住一天所以就忍了。房間非常的小，但也對得起這個價格了，就在大教堂旁邊，很適合出遊。 沒有寄存的服務，需要去火車站花錢寄存。