Guest User
March 7, 2024
I had a pretty disappointing experience at Mauritius Hotel. For starters, I wasn't in the hotel. They, instead, put me in an annex a block or so away, opened by a key from the street. Empty entrance. Minimal security. The annex was down a dark and isolated street and it was a bit scary coming back at night, especially since I'm a solo woman traveler. I prefer the security of a hotel with a reception desk. I had asked to be put in the main hotel when I checked in -- I didn't even know there was an annex. The answer was a resounding: No. I asked again: No. In the morning, as I walked to the main hotel for breakfast, I had to step aside a homeless person along the way. The wi-fi was very weak. To get your room cleaned, you had to call before 11 a.m. I did. And I also left a message with the desk. No cleaner showed up. And, all the little touches of a hotel bathroom were not there: No lotion, no washcloths, no shower cap. A few of the hotel staff were nice and friendly, but not all, especially the gentleman who checked me in on my afternoon arrival. A disappointing and strange experience.