Hotel An der Philharmonie

We arrived in Cologne in the morning and the hotel was very kind to let us store our luggage. The service was decent. The room was small, but very thoughtfully decorated. There were plenty of power outlets, which was super convenient, and the shower had excellent water pressure, which was nice and relaxing. Turn right outside and you're by the river, turn left and you're at the cathedral – the location is fantastic! 👍 The restaurant staff were also very service-minded. The only downsides were no air conditioning and a rather simple breakfast.

We stayed here for one night and were satisfied. The bathroom was quite new and modern, while the rest of the room could use an update. The only real downside was the parking situation, which was a nightmare. But then again, you have to expect that in the middle of a city.

The location, the receptionist's service, and the room furniture were all wonderful, but the cleanliness was disappointing. If they outsource cleaning, I think they should change it for the sake of the hotel's reputation. Everything else was great, so it was disappointing and a shame that the room was barely cleaned. Specifically, - There were socks on the closet shelf, likely left behind by a previous guest. - There was hair and dust on the floor, with no signs of vacuuming. - Dust accumulated on the windowsill. - Food crumbs scattered on the desk. - Used coffee cartridges in the coffee machine. - A blanket that was clearly used was stuffed in the closet. I went to the front desk to return the socks that were in my room and explained that my room wasn't cleaned properly. I was told I could either be moved to another room or wait for cleaning service the next morning. As we arrived after 8pm, we thought it was unavoidable that we wouldn't be able to receive cleaning service on the same day, so we moved to another room, but it was also not properly cleaned and was a size smaller, so we ended up staying in the original room we were shown and waiting for cleaning service the next morning. As we were planning to stay for two nights, we left the room to go sightseeing hoping that it would be cleaned the next day, but all that was replaced was the towels for the bath mat. To be honest, we were disappointed, considering we paid a by no means cheap price for the stay.