To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.2
Service3.5
Cleanliness3.4
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All reviews(100)
Positive reviews(20)
Reviews with photos/video(11)
Delicious breakfast(8)
Friendly staff(6)
Great location(6)
Negative reviews(5)
Guest User
Standard Room
Stayed in Jun 2024
Travel with friends
2 review
3.7/5
Posted on Jul 14, 2024
Stay was ok but even for 3* I found various factors very upsetting;
#1. Stairwell main fire escape ALL doors were wedged open!! Is this legal?!
#2. Entering the room my first impression as a stained seemingly worn out carpet looking disgusting!!
#3. Using the toilet I found I could not close the door because the toilet IS IN THE WAY!!! *******!!!
#4. The safe for my keys, money and passport was BROKEN and impossible to use - no handle, no batteries. This gave me a worried feeling throughout my stay!!!
#5. THE TELEVISION DID NOT WORK - and it seems HASNT WORKED FOR WEEKS!! Outrageous and in breach of your contract.
#6. A small but simple point to correct - a missing bedside lamp shade.
#7. Finally just a point of service with the lady serving breakfast noisily clipclooping about in her shoes as well as being surly and noisy with serving and clearing breakfast
Please find relevant photos attached!
I now expect some compensation for the lack of a tv nor safe
6/8
Anonymous User
Family Room
Stayed in May 2024
Family
24 review
4.0/5
Very Good
Posted on Jun 16, 2024
Water at the shower clogged. Had to wait around 10mins before the next person could use it.
I booked a family room, and I think have very little family room available. So, we were assigned to stay at Level 5. Somehow, the lift is only upto Level 3. We all had to carry out heavy luggages up the spiral staircase.
Staff was quite friendly.
Khaliun Ganbat
Standard Room
Stayed in Sep 2024
Travel with friends
4 review
4.5/5
Great
Posted on Oct 22, 2024
Breakfast was very good and of course with location
Jefferson Anderson
Standard Room
Stayed in May 2024
Couples
7 review
4.2/5
Very Good
Posted on Jun 13, 2024
Nice location and great environment, no noise and decent breakfast
Maralmaa
Standard Room
Stayed in Jun 2023
Couples
5 review
4.5/5
Great
Posted on Jul 19, 2023
Very clean and good breakfast. I recommended other people 💯
Guest User
Standard Room
Stayed in Dec 2022
Solo travellers
5 review
5.0/5
Outstanding
Posted on Jan 5, 2023
I am speechless and wowed the hotel was built in 1264 and is in the most prime location with such good breakfast
Samantha
Queen Room
Stayed in Jun 2022
Couples
2 review
3.7/5
Posted on Jul 22, 2022
Nice place. Simple rooms and nice breakfast. We really liked the gothic interior and it was great for the price!
Only thing is that the carpet wasn't super clean and the bath towels were a little yellow.
Overall a nice stay.
Jingyaya
Queen Room
Stayed in Nov 2024
Business travellers
119 review
4.7/5
Amazing
Posted on Dec 20, 2024
No matter how many stars a hotel in Cologne has, the beds are always small, the elevators are small, and the breakfast is the same: bread, cheese, and salad.
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Guest User
Queen Room
Stayed in Dec 2024
Couples
1 review
1.7/5
Posted on Jan 28, 2025
I have to say that the hotel was only suitable for sleeping. However, I wouldn't stay there any longer.
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Benbenlv6487
Standard Room
Stayed in Oct 2024
Business travellers
14 review
5.0/5
Outstanding
Posted on Nov 18, 2024
It is about a 12-minute walk from Cologne Cathedral and Cologne Main Train Station. The price is affordable, the rooms are small but well-equipped, quiet, elegant and stylish. It is worth recommending!
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Anonymous User
Queen Room
Stayed in Feb 2024
Travel with friends
12 review
4.0/5
Very Good
Posted on Mar 28, 2024
The location is very good, only 15 minutes to Cologne Cathedral and the train station. The staff is also very friendly. A very good choice for traveling alone and with friends.
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Guest User
Queen Room
Stayed in Feb 2025
Solo travellers
1 review
1.0/5
Posted on Mar 5, 2025
Terrible room, weird atmosphere in the whole hotel
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Anonymous User
Standard Room
Stayed in Feb 2024
Business travellers
37 review
1.0/5
Posted on Mar 10, 2024
It's really, really bad. First of all, the hotel is very, very old, the entrance is very small, and there is a sex shop next to it. It's not safe for women to go out alone. I booked a twin bed and was given a very small queen bed. I negotiated with the front desk and they said it was a queen bed, but they ignored the words "two single beds" on the reservation form. Then they said that this is what you hoped for, which is not true. There is only a double bed. After Ctrip negotiated, they gave us a twin room. The room smelled bad, the shower water wouldn't go down, and water leaked everywhere. There was no floor drain on the floor, and the heating in the room was broken. Even if I asked to change rooms, I couldn't change them. I stayed for one night and ran away. We advise everyone not to order.
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Guest User
Queen Room
Stayed in Jul 2024
Couples
9 review
3.0/5
Posted on Aug 30, 2024
Good location and friendly staff.
They gave us a room with two single beds (we booked a double bed) which turned out to be mattresses with springs that came out. They were probably from some very old sofa bed.
We had to complain twice to be moved to a room that was like the one we had booked. The girl at reception was friendly and understanding, but we had to insist a lot.
As for breakfast, it is extremely basic and not at all like the photos: just toast with sausage, rather bad coffee that they put in a jug and yogurts. No pastries or hot options.
If you find it at a good price, it can be an option, but don't pay too much for this old hotel.
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Guest User
Standard Room
Stayed in Nov 2023
Travel with friends
19 review
2.7/5
Posted on Dec 26, 2023
The room is clean, but the surrounding area is not very safe. (There were a lot of *****.) I can't recommend it at night. It's about a 20 minute walk from Central Station.