B&B HOTEL Köln-Porz

The stay was fine, but check in was a bit of a mess. We went to drop our luggage off and go into the city to go to Pride, and not only was the lobby bathroom broken, but they made us pay to check in early just so we could use the bathroom before check-in, which reads as very unprofessional.

The hotel’s air-conditioning was switched off at around 10:00 PM. As the room became increasingly hot and stuffy, we informed the hotel staff and requested that the air-conditioning be turned back on. However, we were told that the system was centralised and that they would inform the owner about our complaint. Unfortunately, despite this assurance, nobody got back to us or provided any solution. We were instead advised to open the windows to allow fresh air into the room. However, this resulted in mosquitoes entering the room, and we were badly bitten. We have consequently suffered several sleepless nights during our stay. We also sent an email to the hotel explaining our predicament, but no one even bothered to respond. This lack of communication and failure to address a basic room comfort issue is extremely disappointing and unacceptable, especially given that we have repeatedly raised the matter with the hotel.

Overall, we had a pleasant stay and the hotel was clean and well maintained. The staff was friendly and helpful, and everything was well organized. However, the location was not ideal for us, as there was no convenient public transport connection to the city center. The rooms were also quite small, which made the stay a little less comfortable. With a better connection to the city and slightly more spacious rooms, the experience would have been much better.

This time is look like nice

Very nice stay. 5 minutes from the station. Near and clean room.

The room was nice but the carpet was so dusty. Receptionist service was good. Room will be cleaned based on your request online from the previous night. Toilet has good hot shower and they also have hair dryer. The TV in the room is quiet big and good enough for the available channels. The room wifi was working well too. The hotel is 5-10 mins walk from the nearest train station and only 3 stations away from Koln Dom HBF. It has KFC nearly which was opened until late.

Good and clean hotel…accessible as to the city by city train.. only 3 stop from the maun train station and your at cologne porz.. easy access as well to the AirPort .. really convinient place to stay !

Great value for money with 24/7 gas station including Bistro and shop just around the corner. Public transport just minutes away. Will book again next time