Top Hotels in Cologne with Spas

Hotel staff, were professional, efficient and friendly. I was on a business trip, the hotel was convenient for a good connection to the road network, in the morning for business. While being convenient for access to the city and other amenities in the evening.

A very nice hotel. I often stay here when I go to Cologne on business. It is close to the central train station and is convenient to go everywhere. It is a very nice hotel.

You can see the Cologne Cathedral and the railway bridge from the room. You must try the German pig's trotters next to the cathedral. It is very delicious. Highly recommend climbing to the top of the cathedral to see the city.

was told after checked in that they were undergoing water piping in midnight and bo water from 11pm to 5am next morning. wish they had posted this when made the booking. other than that, it is always my favorite hotel to stay at in Cologne. location is excellent, 300 meter to central station and city center.

We enjoyed our stay and would go again. Room comfortable, staff pleasant and helpful, we slept very well indeed. Breakfast is good and plentiful but at 19 euros a head on top of the cost of the room it is expensive. The Mauritius feels more like a spa with a hotel rather than a hotel with a spa. So you do see people going through reception (and the restaurant area) wearing bathrobes, which is what happens in a spa. The spa itself is terrific and unlike breakfast is included in the price (although it may be that you need to pay for robe hire). This being Germany, full nudity is obligatory in all the saunas plus the steam room and cold plunge pool. It’s optional in the swimming pools and jacuzzis although in practice this means that most of the people using these are also fully nude. That said, if shedding your costume isn’t up for discussion, there is absolutely no problem with wearing it in the pools and jacuzzis so long as you’re comfortable sharing them with people who aren’t wearing a stitch. It does follow from this that there is an age restriction on entering the whole area, so it’s not the place for a family pool experience. You might also want to take your own flip flops as the hotel-issue ones don’t have much grip on a wet surface. A final word on the costs of the hotel overall – it seems to make quite a difference which night(s) of the week you stay – it might pay to play around with different combinations of nights to see which options are most cost-effective.

Sadly this is NOT a 5 star hotel and I don’t even know how they got that rating. They may have been at one point but unfortunately my experience there was not of a 5 star hotel. The staff was very friendly however the hotel itself was very underwhelming. Upon arrival there was a paper stuck on the elevator saying there will be no water after midnight for the next 3 days . We then got a room on the 6th floor which had a nice view of the street, however at 8am in the morning we were woken up by drilling sounds from a floor above us and when we complained to the staff they said there was nothing they could do about it, we then finally got moved to the second floor, but the furniture in that room was so old rusty and outdated in my opinion. My boyfriend wanted to go take a nice swim in the pool that is advertised on their website only to realize that using it is an extra charge as the pool does not belong to the hotel. The pillows we had were also very bad, usually you get a set of about 2-3 pillows in 5 star hotels but we only got 1 flat pillow each which was very uncomfortable to sleep on. Sadly the only good thing about this hotel is that it’s very close to everything, about 5 minutes to the main station and the supermarket is right across the street as are most restaurants. The Rhein river is also quite close. I believe the hotel has a lot of improvement to do but it seems they are not even considering improvement any time soon. After the not so great experience we had we thought maybe they might offer some sort of compensation but nothing was offered. Once again this is really not a 5 star hotel so don’t be fooled.

The hotel is in a great location, right by the central station and in easy walking distance from many of the attractions around Köln. The front desk staff were very friendly and made check in a quick and easy process. The room smelt strongly of stale cigarettes when I checked in, even though it was marked a nonsmoking room. One of the duvets on the bed was dirty with caked on smudges that obviously hadn't been laundered since the previous guest. Fortunately the bed has two duvets so I could use the second one which was clean. Check out was listed as 12pm, but on the day of checkout a cleaner entered my room before 9am and rudely told me to leave immediately. I tried speaking to her in German and English to tell her I still had hours available in the room and she wouldn't respond so I felt forced to pack up and leave while she waited. This is a budget friendly hotel in a good location, and none of these issues are dealbreakers on their own. I probably wouldn't return to stay because the experience combined was quite negative.

The hotel is right next to the Cologne Cathedral, and there is a great restaurant downstairs, next to the train station, the traffic is very convenient. The room you stayed in was very spacious and you could spread out your suitcase at will. Drinks in the minibar are free and good value for money. The reception staff were friendly and happy to answer questions. The bellmen are also friendly. Parents stayed very satisfied.

Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko

I would like to congratulate the staff as I stayed during the Covid epidemic as a flight crew and it was obviously not a normal experience for all. Staff were friendly (not always the case at the moment) and helpful. While social distancing in the restaurant wasn’t ever going to be a pleasant meal the food was good and appreciated. Many thanks.