Radisson Hotel Colombo Reviews

Mixed feelings We had quite a mixed impression of the hotel. There are definitely some very good things about it, but unfortunately, we experienced several issues that we did not expect from a hotel of this level. Strong points: 🌊 Relaxing ocean view. If you stay here, I would definitely recommend booking a room with a sea view - it is one of the best features of the hotel. 🛏 Extremely comfortable bed. After five months of travelling around Asia, this was one of the most comfortable beds we have slept in. The mattress and pillows were excellent. 👧 Very attentive reception service. Even though we arrived late at night, the reception team quickly arranged an extra bed for our daughter. We really appreciated how quickly and thoughtfully they handled this after our late arrival. 😊 Friendly and caring staff. I especially want to mention the lovely lady who asked for our feedback at checkout. She was very attentive, kind, and genuinely apologetic about the issues we experienced. Because of her attitude and the way she handled our feedback, I’m adding one extra star to my rating. Weak points: We checked in late at night after an 8-hour flight and found a small insect in the bed. It was particularly unpleasant after such a long journey, we had to change rooms. Our main concerns were related to the housekeeping service on the 11th floor. We stayed in room 1107, and unfortunately, there were several things that could have been handled better. Unfortunately, around midnight, we were woken up by loud conversations outside our door, apparently by members of the staff. Shortly afterwards, the housekeeping staff started vacuuming the room next door and moving furniture around - at night. After a long flight, we simply wanted to sleep peacefully, especially as we were only staying for two nights. This was quite unpleasant and, in our opinion, could easily have been avoided. There were no slippers in our room, which was surprising. We did notice slippers in the housekeeping area, so perhaps they were simply forgotten. There were no hand or face towels in the bathroom - only large bath towels. This seemed quite unusual for a hotel of this standard, and it is not particularly comfortable to use the same towel for your face and feet. The bathroom lighting was also very dim, making it difficult to get ready properly and do my makeup.

The ocean is beautiful and close by, which is a plus. However, sometimes the rooms smell strongly of cigarette smoke, and it's a shame the windows don't open to air it out. On the bright side, the staff are friendly, and overall, I enjoyed my stay at this hotel.

Expected more because of the “Radisson” brand name. The rooms are okay but small things such as having to ask for a toothbrush brush or pay for extra water ruins the experience, wouldn’t recommend

The room had an amazing ocean view, which was lovely. The staff were very friendly and the breakfast was delicious. The rooftop pool also offered great views.

Electricity went off in the middle of night. When asking for room service lobby push you to room service and room service push you to house keeping never solve for a bottle of water.

I had a very pleasant stay at Radisson Hotel Colombo. The room was clean, comfortable and well maintained, with a beautiful ocean view. The staff were friendly, professional and helpful, and the overall service and facilities were excellent. The main area that needs improvement is the breakfast experience. The breakfast area felt quite small and crowded, and unfortunately there were many flies around the food area, which affected the overall dining experience. Better fly control, hygiene measures and organization of the breakfast space would make a significant difference. Apart from the breakfast, everything else was excellent, and I enjoyed my stay. I would be happy to stay again.

Nice room! Good service ! Foods are delicious ! I hope return soon. Thanks !!

Tavsiye ederim gayet güzel bir otel. Deniz manzaralı oda tercih edin mümkünse ✨

Beds were very comfortable. Staff were attentive and useful.

Perfect for a quick getaway! We enjoyed a seamless stay. The location is unbeatable, putting us right in the heart of the action. We particularly appreciated the cleanliness and comfort of the room, and the breakfast selection in the morning was outstanding, the perfect way to start the day. Friendly service and a great atmosphere made this a memorable stop.

This is a 4-star hotel, so I expected bathrobes, but there weren't any. The rooms were dirty, and dinner was awful.

My stay at Radisson Hotel Colombo was very pleasant. The hotel is well-maintained, modern, and comfortable. The rooms were clean, quiet, and suitable for both business and leisure stays. Service was smooth and professional, and the staff were polite and helpful throughout the stay. The location is convenient, especially for business travelers, and the overall atmosphere felt calm and well-organized. Check-in and check-out were efficient, and room service and housekeeping met expectations. Overall, Radisson Hotel Colombo offers a reliable and comfortable stay with good service standards. Based on my experience, I would definitely consider staying here again during future visits to Colombo.

I m there for my business trip, I can say everything is good

Terrible staffs and service, first and last time we would stay in this hotel.