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Metro Port City Hotel
3.4/56 Reviews

Metro Port City Hotel

Colombo|0.61km from Pettah
I have been here for long vacation and untlimately ends up being in thia hotel longterm. This is hotel has no customer service, bizzar laguage been used by the receptionist cum cahsire. Managemt dont care about the customers, they all belive what the reseptionests says. No water, literally there is no water . Specifically towerds in the evening No hot water at all. If you need to have a wash you must call the receptionist and inform . The evilish receptionist name call Janani calls you at 7.30 am and if there is adelay then thats theend of the story. They charge big but not nevern giving daily complimentry water bottles even. If you stay for one night and the bed.linon is good then they will flip the covers upside and down and prepare fro the next customer airrivals. Complimentry towels offerd to customer is beenused to wipe the toilet .customer used towels been used to cleen toilet.floors after wasing the lavatory . No room.service for two days . As per hotel policy they dont change or clen the rooms for days if customer staying. Broken toilet equipments. Most of the rooms in the hotel has cheap hotel itmes such as ,beds and stiff sprin metress ,toilet equipments and ect .is not upto a standerd . Dingy elivator workes sometime and sometine its dont . Per room.one bedsheet and two soft pillows have been given even if there is two custowes stay at room. Overall this place is a horrifying experiance for me .though you have paid money, this is a place you cant expect customer service , they priorities money on the meantime customer is been treated very very bad . Starting from managemnt to ground level staffs . Last but not least price point they selling such a low scaled hotel really high. hence i would like to request tripasvosor to re evaluate the service standerds .

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Top rated hotels in Colombo

Searching for hotels near Pettah? Compare room rates and reviews to find your ideal stay.
Port View City Hotel
4/542 Reviews
The Western breakfast was great. I could eat it every day. The room was clean, but there was a problem with the door lock design. After entering the room, I had to use a mobile phone to light and light to lock the door! Very inconvenient! The room was very noisy on the street the first night, it was much better to change into it later!
Hilton Colombo Residence
4.2/575 Reviews
fully equipped Hygiene: clean nice environment first rate service
The Kingsbury Colombo
4.2/574 Reviews
Colombo World Trade Centre
I contacted the hotel to make a confirmation for my brother-in-law's anniversary dinner and was connected to Chamath Gamage, who supported me with a positive attitude & extended to help me out with the reservation since it was a special occasion at the hotel too where seating is limited. Thus being so Chamath reached out to Mr.Denver to seek advise. Within a span of 30 minutes Chamath called me back & confirmed informing me that the reservation is successful & the hotel could have my brother-in-law & his wife to enjoy their anniversary evening at the hotel that evening. I am grateful for Chamath for making the service matter along with a supportive team who was able to facilitate our request midst the special occasion. I wish Chamath & Mr.Denver Good luck in all endeavors to carry out the positive service mindset to all customers they meet.
The Galadari Hotel, Colombo
3.6/541 Reviews
Colombo World Trade Centre
Extend my stay for 2 days an as usual breakfast is good room cleaning is good an transport is easy avail.becarefual for over charge from hotel looby 3 wheeler scooter they charge about 10000 ruppees if you took the hotel car which is ex*****ive where u can get 6000 ruppees if you book from the app pick me
City Beds Colombo
3.2/54 Reviews
Colombo World Trade Centre
Conveniently located near Colombo Fort Station. The staff is kind. The facilities are a bit old, but I was convinced from the accommodation fee.
Ramada by Wyndham Colombo
4.3/572 Reviews
Great location. The rooms were big and neat. The restaurants were ok, the breakfast buffet was disappointing.

Frequently Asked Questions

Colombo Travel Guide

New and popular hotels in Colombo recommended by Trip.com. If you want to stay at the best hotel in Colombo, Trip.com is here to help! Colombo is a city with tons of tourist attractions. You'll never want to leave! Located in Sri Lanka, Colombo is a well-known and vibrant city.

Every day, travelers worldwide arrive at Bandaranayake International Airport to start their vacations and business trips in Colombo.

You don't have to worry about accommodations when traveling to Colombo. Here, there are more than 389 hotels for you to choose from. There are many well-known chain hotels in Colombo. Hotels under the Ramada brand are a good choice. Ramada is the top choice of many travelers in Colombo. Fairway Colombo in Colombo is a favorite among Trip.com users. Many tourists also stay at Movenpick Hotel Colombo.

If you stay at a hotel in downtown Colombo, nearby attractions like Temple of Sri Kailawasanathan Swami Devasthanam Kovil, Beira Lake, Excel World Entertainment Park can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Kitulgala white-water rafting, Goldi Land Travels. The most popular attractions for tourists in Colombo are Thusare Talking Hands, Mount Lavinia. Upon departure, you can head to popular commercial areas like Arpico Super Center, House of Fashions, ODEL Mall to buy souvenirs or travel accessories.

Average Temperature

• January to March: 29.17°C during the day, 24.97°C at night

• April to June: 29.62°C during the day, 26.68°C at night

• July to September: 28.81°C during the day, 26.29°C at night

• October to December: 28.44°C during the day, 25.04°C at night

Average seasonal Rainfall

• Spring: 86.3 cm

• Summer: 274.3 cm

• Autumn: 162.27 cm

• Winter: 318.37 cm

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