Columbus Grand Hotel & Banquet Center

Great stay and close to the concert

Great stay

The hot tub was unavailable. Supposedly a 'mistake' on their part. As there wasn't any reason to stay there, I ended up staying at a friend's place on his couch, probably for the better.

The room was disgusting, I will attach photo of the bed. We always check the bed when staying to look for cleanliness or bugs and when we peeled the sheet back we were appalled. We left the room immediately and went back to the desk and requested a refund. The man working the front desk told us we would get a refund but we still haven’t. There is no elevator and the stairwell smells like urine.

Hot tub was hot enough but took an hr to fill part way. T.v did not work . Was told they would bring a new one. Never did. At checkout I wanted to pay cash instead of use the card that I used to hold the room., they took my cash and charged the card. Staff was friendly.

I went to 3 different rooms then returned to stay in the 2nd one even though the tub was disgusting so didn't use it. The 1st room was not cleaned from previous renter. The 3rd room TV didn't work, only 1 light & snelled smoky. The name did not fit the dirty hotel.

When I got there, the staff was helpful. When I got to my room that I was given, someone was already in there. Had to get another room. Second room was clean, no bad smell, bed was clean. Only downsides: TV was broken (had green lines), one of my towels were dirty, shower head was mid. Overall, I would rate my stay a 6/10.

room was clean, but everything was not maintained well hard to find the ice machine, broken down cars in the parking lot. The water was dripping in the bathtub the whole time.

The place is terrible; we couldn't sleep in the place. We had to go to a friend's Airbnb.