Guest User
November 6, 2022
Beautiful rooms in this hotel. No complaints about the rooms, beds, spaciousness, location or the cleanliness. Actually stunning in my opinion. However, we had just finished walking 32 kms on the Camino Trail, We arrived later, just after 9 pm. We had to be taxied from O Cebreiro as there was no rooms available there. (We were booked already at Iberik) The hotel clerk was having a smoke outside and said the hotel is closed and we were too late!! Thankfully, our taxi driver argued with him and insisted he let us check in. After about 10 minutes he relented, He was quite rude to us and tried to check us into one room, we had three reserved! He finally gave in and gave us two rooms. He told us all restaurants were now closed too. So we dropped our bags into the rooms and headed out thinking we will find something open! Sure did, most restaurants were open in the small village. And the desk clerk was sitting in there having dinner!! So he knew what was open in town but decided to lie to us. Anyway I contacted Camino Ways, whom we booked with, and I was given a refund for the two nights for one room. I want to note too, the the lady taking care of the breakfast buffet was absolutely fantastic . She is an extremely hard worker and even kept breakfast going a bit longer that next morning!! It was a wonderful breakfast buffet.