The property is clean and well-maintained, and it's located in the center of the town so it's easy to get to it e.g. from the train station(Como Lago) and on/off the boats that take you to other towns around Lake Como.
In particular, we really liked and appreciated the front desk service. There was a lady there that spoke Italian, English, and a little bit of Russian and she was instrumental in helping us navigating around the area since it was our 1st time here, and helping us solve a big issue related to our luggage being damaged by the airline before we arrived to the hotel. All in all, it was a short but enjoyable stay at this hotel and the lady at the front desk provided exceptional customer service!