"Suitable for business trips"

"We were really excited about the up close and personal animal experiences and had not thought that much about accommodations or customer service. We knew they had a restaurant on site but were really planning on doing much dining there. We were absolutely blown away by the level of customer service, the tours with the animals, and most surprisingly the food. I guess our expectations weren't really high regarding that or we hadn't thought much about it but we were amazed and enjoyed every single meal. The staff was amazing, every single one of them that we dealt with. Our room was clean and well stocked with goodies. W stayed in the giraffe suite and it was amazing. We love this place and we are going back again when they get the monkey suite and the cheetah suite done. We cannot stop talking about how amazing this experience was. Thank you Kristen, Eduardo, Alicia, Hannah, Chase and many others that we dealt with. Best bucket list vacation I've ever had."

"All was good.  Hooks in bathroom are very handy but too high to reach comfortably."

"The room is very large, very suitable for family travel, and the breakfast is also good!"

"Place was great but there was a lot of construction going on in the area so it’s a bit difficult to navigate around"

"The towels in the room were very dirty, and breakfast wasn't provided even though the room was supposed to include breakfast."

"Breakfast was a little skimpy-but property was clean"

"This is a very cost-effective hotel. The room is spacious, the bed sheets are very clean, the waiter cleans the room every day, tidies up the hygiene, and the towels are changed and disinfected every day. The breakfast is rich and different every day. This is the second time I stay here. I will choose this hotel next time."

"The front desk lady was little to no help at all. At first she told me I did not have a reservation, H‑E‑B I showed he my confirmation she said, oh there it is. Then she informed me that “THAT THEY DO NOT SETVE BREAKFAST!” I tried to call the front desk three times letting it ring at least 10 times each call. She said it rang once and nobody was there when she answered it. I called because there is a light bulb missing in the lamp between the two beds. She did not seem concerned when I told her that the mirror above the bathroom sink is broken and the hair dryer is missing. (she did not offer to get me one to replace it) even after I told her I did not want to be accused of taking it (or worse charged for it after I check out. The plug by the sink in the bath area does not work and the coffee pot looks like it hasn’t been cleaned in a year, the stains on the side chair are so bad I won’t even put my shoes on it. You could say there is a desk, but it’s more like a table, cuz there’s no chair. There is not one outlet to plug in my laptop and there are no outlets by the night stand for our phones or a clock. The inside lock is hanging on by one screw and the curtains n look like they will fall apart if I try to move them. I have stayed at Americas Best Value Motel in several locations but this place is the pits. The reservation is NON-REFUNDABLE so we’re stuck here or out the $70 we paid for an $8.00 room. We won’t be back to this location not ever."