Overall decent stay. My room was very basic, it had no blackout curtains, no large mirror and a small sink. Otherwise clean and comfortable, with very nice toiletries, as well as good tea.
Plenty of noise from the road, so I wouldn’t really stay here without ear plugs and an eye mask. Slippers were provided on request, the kind of cost cutting you wouldn’t expect when summer prices exceed 200€/night. For international standards, this would be considered a higher end budget stay, but for Copenhagen it’s very solid.
The most disappointing part was that I had a poor interaction with one of the staff members on my last day. I called reception to ask if late check-out was available. I was told I can check out at 1PM for 150dkk. I specifically thought that was quite cheap.
When I went to the reception, they told me I’d actually have to pay 250dkk, not 150dkk. This wasn’t a significant problem, probably just a misunderstanding, plus I wouldn’t make a scene for 100dkk. However, I did tell the staff member that she said it was 150 on the phone and she seemed to be offended and responded very condescendingly. I just wanted to pay and get out of there. Didn’t really expect an apology, maybe she did actually say 250 and I misheard or maybe she said 150 and misspoke, it’s impossible to say for sure. I was just hoping for a less conflictual attitude, as I wasn’t trying to dodge the fee or start an argument.
