Guest User
August 18, 2024
The hotel is really terrible. I was misled by Xiaohongshu to come to this internet celebrity hotel. I arrived very early in the morning and was told that there would be rooms in the afternoon. This is normal and understandable. When I checked in at night, I found that the hotel arranged a twin room for me. Why did they arrange a twin bed when they saw that I was staying alone? Did I pay more than 2,800 a night just to sleep in a 1-meter small bed? I went to the front desk to change rooms and was told that there was only one big bed room at the elevator entrance. When I opened the curtains, I saw several smoke pipes and air conditioning pipes. The room was very cold in the summer, and the heating could not be turned on. The water in the shower was also cold. After washing, I was shaking all over. After changing rooms, the bed was a twin bed, but you don’t know why the quilt was still a single one. I don’t know how to sleep with a 1-1.2 meter quilt. I turned over and it was gone and I was woken up by the cold. There was also that Simmons mattress, which was soft on both sides and hard in the middle. I couldn’t sleep all night and woke up 4-5 times. When I was half asleep, I heard a loud noise at the elevator entrance. The next day, I went to the front desk to negotiate for free check-out. Because the environment was so bad, I would rather climb mountains and wade through rivers and spend more money to find a new hotel than suffer here. When I communicated with the front desk, she asked me to call ******* and go through them. After I called Ctrip to communicate without success, I went back to the front desk to communicate. Knowing that they were the ones who made things difficult for me, why did they waste time asking me to communicate with the agent? I really don't understand. I argued with them angrily, telling me that my problems could be solved, and asked me not to scream at them. They agreed to change my room in the afternoon, but there was no room in the morning. When I went to check in again in the evening, the room was changed, but the quilt I reminded repeatedly was not changed to a big bed. I called the front desk and they said that the housekeeping had gone off work. I said that you agreed to give me a big quilt, so they sent someone to change it. The room was still cold, the mattress was still soft, and I slept uncomfortably, waking up several times a night. I advise all tourists not to choose this hotel. It is really very, very, very rubbish. The beautiful photos taken in the hotel are just fancy, cheap, and not classy. It is not worth the price. Who would spend so much money to stay in a hotel if not to have a good sleep? You will definitely go out with dark circles under your eyes the next day. Moreover, the front desk of the Nordic Hotel is really bad and bullying. They specially arranged such a bad elevator entrance location for us Chinese. The hotel in Stockholm 2 days later was the same! It was too bullying!
Original TextTranslation provided by Google