I want to give a fair review. I stayed at this hotel for 9 days, primarily to accumulate dives in the area. Here's my experience:
First, I was bitten by bed bugs. Since I sleep in long sleeves and pants, the bites were on my hands. I guess it was a small one, its "breakfast, lunch, and dinner" wasn't too extensive, and the bites mostly disappeared after a week, though they were very itchy.
The location is quite convenient. You can take a tricycle for about 5 minutes to get to the busy area, yet the hotel is still away from the hustle and bustle.
The cleanliness was generally poor. The housekeeping cleaning was very bad. There were no facilities. The swimming pool was under maintenance and out of service. The rooftop was inaccessible, and breakfast was only delivered to the room.
The service was relatively poor. They could help you with luggage, booking cars, and tour groups, but the housekeeping was truly terrible. The daily cleaning was very superficial. They didn't wipe the tables, didn't wash the cups, and even when I asked for a towel for my shower, it wasn't delivered after three requests. Should I shower or not? Every day, they just changed the trash and made the bed, that's it. On my last day, to my astonishment, my room wasn't even cleaned! I was shocked. Did they know I was leaving, so they just didn't bother anymore?
Another thing to mention is that the hotel probably uses an electric water heater system. If you shower around 8 AM daily, there's no hot water. Not even warm water, and it gets colder as you shower. I was really fed up with this. Finally, one day I came back to the hotel at 12:30 PM to shower, and the water was quite hot.
As for the Wi-Fi, the Wi-Fi on the entire island is bad, and the hotel's is no exception. My laptop couldn't connect to the Wi-Fi, so every day I had to take my laptop downstairs to study for my diving lessons.
Soundproofing: It was quite poor. There were some friends from mainland China next door who were very noisy, shouting in the corridor, and I could hear them clearly in my room. Also, if the neighbors played music near a wall, for example, on a table that was against the wall, then congratulations, you could hear the music perfectly. Later, an Indian person stayed next to me and played Indian music every day, which I could hear very clearly. That's about it. All in all, I'd give this hotel a 5 out of 10, because the bed and air conditioning were comfortable, and the location was convenient and not noisy.
Original TextTranslation provided by AI