Summary Review Spent a very enjoyable week here at the end of September with my wife. The hotel is a very worthy 4* with far more positives than negatives. Location is very good, central to many restaurants and a few shops and close to the beach. The staff are excellent, no complaints at all and almost all of them welcome you with a smile. We asked for a sea view and certainly got this, overlooking both pools and the sea. This could not have been better. Our room was fine, everything worked and was very clean, as was the hotel as a whole. Food-we were half board and the choice of food at Breakfast and Dinner was the largest selection we’ve seen in Tenerife and we’ve stayed in several hotels in this area. The food quality was very good. The pools were very nice and we had no great problems getting sunbeds all week. The hotel is ideal for both couples and families. More detailed review. Location .As many have said the location of the hotel is very good in terms of being central for restaurants,shops and the beach. Out of the front door of the hotel, just across the road there are a couple of shops and a few restaurants including a Chinese buffet restaurant. Around the corner, to the right as you leave the hotel entrance, down a steepish slope, there are bigger shops, better stocked supermarkets and several more restaurants. Staff – the staff were great, very friendly, welcoming and helpful generally. We had a couple of small teething issues with our room when we first arrived and Reception sorted them very quickly and efficiently. There is a kind of secret gate between the two big swimming pools which is a shortcut to the big supermarkets and shops which is useful and cuts out some of the steep slope. Our room-We were very happy with our room. The view from our room is very important to me and often this is dependent on the floor you are on. So, when we received the key for room 246 I feared the worst. I needn’t have worried. The view was everything I wanted. it overlooked the sea (I did request a sea view) and both of the main swimming pools. Everything in our room, that we used, worked fine. The two main things for us, the Aircon and shower were both fine. The room was well cleaned. We did a deal at Reception, as others have stated, whereby, if you agree to not have the room cleaned every day (it’s done every other day) you get one free filling of the minibar to use and free use of the room safe. The Wi-Fi was also free and worked fine. There is an option to pay extra for faster Wi-Fi but we never found we needed this, I even briefly streamed live football and it was fast enough for that. We hired a kettle at no charge and I have noticed that some reviews say they had coffee making facilities in their room but ours didn’t. The kettle was well used although, unfortunately, they didn’t supply us with any cups or spoons so we had to source our own. The most common complaint I’ve read on here is about the lifts an
Excellent
114 Reviews