H10 Costa Adeje Palace

Guests appreciate the helpful and friendly staff, creating an enjoyable experience. The peaceful, convenient location near the beach and amenities is highlighted, providing easy access to attractions and transportation.

We like the H10 brand and stayed at various before and always walked past this one when staying at costa adeje, so we booked it as the pools always looked good. So the positives are the pools and some heated with great views of the sea. There is a rooftop pool but need to go privilege to use it. There is an adult only area and they do manage that with lots of people with young kids trying to access the area and pool at the front. You never need to reserve a bed at this hotel, huge plus! The cocktails in the lobby bar in the evening are very good with prompt service. We went half board and each room has a fridge and a supermarket is across the road. There are a few bars and restaurants within walking distance but recommend the beach bar outside the hotel for a sunset drink. TUI Palace near by serves glass drinks for the adults but here it is all plastic and no large beer glasses, all halve measures in plastic sadly and not cheap. A cold beer glass would make a big difference but plastic now seems standard in H10 hotels. Used to be glass when you stayed at the bar but no longer for wine or other drinks. There are many babies and young kids here even out of school term for some and a large hotel. The gym is poor and outdated and small. The rooms are the issue and you can see from the lateral sea view room we had. The sea view is available once your head is over the balcony but not ideal for a mid range room. The Buffet has seats very close to each other and found the food to not be great or a great experience. You will of course find something to eat. The rooms are the issue and very old and outdated with worn furniture, carpets are very stained, gaps in the floors and missing lino as well. The beds were super hard and air con took an age to start and make a difference. A good location but you will also pay €4 each day for tea and coffee and a kettle in your room. You need to book a minimum superior room to get this for free. Also you have to pay for a safe at €3 a day. Unbelievable for an expensive hotel. I would recommend staying elsewhere for the room standard and extras.

We have stayed at this hotel on a few occasions but sadly it’s going down hill , the food quality is not the same the staff service is good from the regular staff but they have lots of agency staff so it takes a long time and a bit of attitude before you get whatever your asking for, the pool furniture is very tired and very dirty, the waste ground next door has MAJOR GROUND WORKS started which is very noisy every day