Motel 6 Hotels in Costa Mesa

We had a six day stay there recently. From the beginning things went well with Rau the front desk manager being helpful. The room was clean and the staff kept it nice during the entire stay. It was a short drive to Newport Beach, Huntington Beach,Balboa and other beach locations. The area around the hotel is nice with a great nature preserve a 15 minute walk away. The local neighborhoods are beautiful with flowers everywhere. Several good restaurants and bakeries with 5 minute walk.

This was my first time staying at a Motel 6 and I am never going to stay here again. The tweeked out lady in at the front office needs to put the pipe down or lay off whatever she’s on. I will not return to Motel 6 and I will be telling everyone I know NOT to as well. This woman single-handily ruined the entire stay because she had gotten us confused with another room and threatened to kick us out by using very discriminatory and offensive names. Her manic behavior and accusations were completely out of line as she sent a security guard to harass us, but he was more understanding than she was! He explained to us that she was confusing us with another room because another guest had complained about someone in a room being possibly abused. For whatever reason, she kept putting the blame on us, but here’s the kicker — we never even left our room, expect to smoke in the parking lot! She called one of the members in my party a “fat fag” and referred to another girl as “an underage black girl.” I am not sure what that lady was hearing in her head but it was clear as day she was abusing something that was affecting her psychologically. This has been the worst I have ever experienced during my travels and I am completely shocked that Motel 6 would let such a poor representation of an employee work for them. For $132.98 a night, I expected a little bit better hospitality. The price is not reflective of the quality and service you will have to endure. As long as these types of people are working at Motel 6, then there is absolutely NO desire or need to bring my business back here. I did not spend my hard earned money to deal with a manic woman on meth who wanted to accuse and instigate problems so that she could shout obscenities at guests.