Aparthotel Adagio la Défense Courbevoie Reviews

Love it, clean, has everything. Supermarket was very close and staff very friendly

It is located in a nice and quite neighbourhood, about 15 mins walk from the metro.

The decoration is nice and the room is big. The service attitude is very good. There is a large space on the first floor for meetings, office work, and solitude. The room has a kitchen and tableware, but there is no pot to cook and cook, so you have to prepare it yourself. You have to take care of the hygiene yourself, free cleaning once every 8 days, or paid cleaning for 20 euros per time.

The hotel is conveniently located and is a very good business hotel.

There is a coffee machine and hot water in the lobby on the first floor. The room is large and clean, with a kitchen. The disadvantage is that the room will not be tidied up after staying overnight, so you need to take out the trash by yourself. The hotel entrance is a bit difficult to find. It is on an uphill slope, but it is not far from the subway station. It takes about 15-20 minutes to walk.

Well placed hotel. Staff on top. Clean and close to shops. I can strongly recommend it.

The location is about 10 minutes from La Défense Station, so the location is a little far away, but the facilities are the best value for money. Recommended for those who care about the condition of the room even if it takes a little (25 minutes) from the center.

The room is large and air-conditioned. It is half an hour away from the scenic spot by car. It costs 50 euros to call a round trip every day.

Good location, very quiet room

Good value for money

便利，衞生度一般

I have spend a few days in Paris, for the second time in this hotel. Even though I understand the concept of apart hotel, for +200 EUR/night, they did not even offer clean towels every 2 days for example. I wanted to clean up my room and the vacuum cleaner was dirty. The cleanness in the hotel in general in not ok. Breakfast is the same every day.

Upon my second night of staying, I found a bedbug in my bed, adult size and freshly fed (It was vividly red). I smashed it and blood came from it. I then found a trace of "poop" that confirmed my fear (see pictures). After some research online, it had the size of an adult. I explained to the hotel staff what happened, and they promised that day that an expert would come in the afternoon and take care of my luggages and clothes, but after 2 days, nothing. I asked every morning and evening, no news from "their expert". Upon the 3rd day, the director of the hotel came, and instead of listening to my situation, tried to intimidate me, cutting me in a middle of my explanation, forcing me to say that i "didn't see what I thought I saw". That the expert would have to testofy before doing anything, but when i asked for when they would come, "we have no date yet". I had to clean all of my clothes at very high temperature, gave up two luggages and bought a new one to avoid bringing those things back home. Even if the hotel moved me to another room, I barely slept for the nights. I ended up leaving the hotel before the end of my trip once I figured that they would do nothing to help me. As of today, I didn't get any reimbursement for the hotel, the director didn't give a damn about my situation, nor apologized. I thought Accor hotels were safe and they would be having a process for handling this, but the staff was lost, the director was extremely rude, and they left me completely alone. This is also unbelievable that after 3 days in this hotel, they sent someone to intimidate me instead of helping me!

The hotel is well-located in a quiet neighborhood, overlooking a clean and pleasant square with a nearby police station, shops, and a bank within walking distance. The place is clean, with unique furniture and decorations in the lobby and rooms. The kitchens are well-equipped, the bathrooms are chic, and amenities include a safe, iron, ironing board, coffee machine, and books for entertainment. Overall, the comfort and experience were perfect. During my three-day stay at the hotel, the level of customer service provided did not meet my expectations. Specifically, the front desk staff, with one individual standing out, exhibited indifference and occasional rudeness. This fell short of the service standards I typically encounter at other establishments. The only staff member who performed satisfactorily was the one present during my check-out, displaying a basic level of professionalism. It seemed that the staff might have lacked adequate training in customer service, as their behavior did not appear to stem from malice. Despite this, my overall satisfaction with the stay was not significantly impacted, and I would consider staying at the hotel again.