Well, I don't even know where to start, there are a lot of things wrong and needing inspection at all levels by competent authorities. Starting the narrow path to the farm, two cars don't pass each other if they are unlucky enough. Arriving at the farm, to my amazement and I even thought it was a joke, the employee, despite being friendly, doesn't speak a single word in Portuguese... where are we? Or to the point this has reached, I understand some languages and if you want to speak English I wouldn't go to Douro. Even an American couple is trying to say a word in Portuguese that is not being answered. There was only one employee for everything, from reception, cleaning the leaves from the pool full of verdigris and without water treatment, dinner, breakfast, all that was left to do was make the beds. In terms of safety, it is very complicated for those who use a wheelchair or have reduced mobility. It's not for old people. Lack of lighting around the farm. At night you can see absolutely nothing. The typical 17th century decoration mixed with oriental… for typical Portuguese I don't understand. If it was placed later or if it would already be there. But it was good practice to leave only the typical Portuguese as that was what was wanted in the area. Very weak breakfast. The employee came with about 10 slices of bread in his hands without gloves or utensils that would allow him not to touch the food, which makes me doubt the rest. I didn't understand if he was an employee or owner of the farm since nothing made sense from the service to the rest. They should say that Portuguese is not spoken at all and only English. Experience not to be repeated. Every place needs a serious inspection.
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