Domes Aulus Elounda All-Inclusive Resort, Curio Collection by Hilton

The view from our room was absolutely breathtaking, every morning felt like waking up in a postcard. The hospitality throughout our stay was truly exceptional, and we felt warmly welcomed from the very beginning. A heartfelt thank you to Mr. George , the Operations Manager of the hotel, for the warm welcome and for everything he did to make our stay so special. His personal attention and genuine care truly made a difference, especially the thoughtful gift of a book about the rich history of the area, which added even more depth to our connection with this beautiful place. We can’t wait to return this October, just as we promised!

This hotel has amazing staff, especially at the restaurant. Christina from Vatanee went above and beyond to make our dining experience special. Her service was warm, attentive, and memorable. The view is beautiful, the rooms are clean, and the entire experience was truly memorable.

The hotel is clean and the staff are incredibly polite. I think it’s a beautiful hotel, with lovely rooms. Asian night in Greco Levante was the best meal. Marina who is in that area is amazing, attentive, hard working, excellent. I did feel this hotel is luxury and I would recommend it. The downsides are, I found the food buffet selection limited and small on some days, particularly if you don’t eat fish. The food we did enjoy though was quality and well cooked. We had the ‘sapphire zen suite’ with private pool. Which was advertised to us as a more enhanced experience. However, all you get extra from your room is a reservation at Greco Levante, so not really exactly what I was expecting. I’m glad we came at the start of season and paid a lesser cost on this basis. You don’t get bands for the hotel so anyone can use the cool living area (and they do) and essentially anyone could walk in off the street really. Our pool didn’t get cleaned for the first 3 days we were there.

We spent the most perfect romantic and relaxing week at this stunning resort. The whole experience from beginning to end was more than we could have expected. The Food was delicious with so much choice, I would add to avoid disappointment you need to be organised with your restaurant bookings. All of the Staff were so helpful and friendly. We had a particularly good experience with Christina and the team at the Island Restaurant which was always organised with such a wide variety and choice of amazing food. . The atmosphere was always relaxed with a Beautiful view of spinalonga Island. (Make the effort to go it’s worth it) We would also like to Mention Aliona and Olion from the blue bar for their delicious Cocktails friendly and chatty Demeanour and welcoming smiles. Attention to detail throughout was always on point and this was upheld by Giannis Kraniotakis and his hardworking team, he always had time for a chat and was always smiling an asset to this resort. We also loved to spend time relaxing at the beach where you can be served beverages and delicious snacks, taking in the views. We will be returning to this Beautiful Resort again to unwind and relax.

So we are just back from a short break (4 nights) at the Domes Aulus and I have very mixed reviews. Firstly the staff are fabulous, and absolutely 5 star but the resort is not. We booked a Sapphire Cozy Suite with private pool and private terrace, comes with Cool Living but the description and room layout given by Hilton is not the reality. As we had booked Cool Living we expected to be at the top of the very steep hill as that is where Cool Living is situated but we were not as it appears that they have not built any Sapphire Cozy Suites up there…instead they have renovated a few of the old hotel suites at the bottom so anytime we wanted to use the facilities we paid for we had to either walk up the very steep hill (its half a mile)or get a golf cart from reception and that is for breakfast, lunch, dinner or to sunbathe, so a bit of a pain. We were in block 1, next to the normal restaurants, just above reception and the car park. So noisy, overlooked and not private. Our deck and pool were not private, they were on a public walkway, surrounded and overlooked. If we had been staying longer I would have complained but the alternative, as I found out, would have been a move to block 5 which is neither near the beach or cool living, instead stuck half way up the hill. All the new Cool Living blocks are stunning, relatively private with fabulous views. The original hotel at the bottom of the hill (non cool living) is quite rough in places, like the pool needs an overhaul, the loungers are not great and there is broken tiles and decking and generally not that clean. The new cool living part is beautiful, stunning pools, great loungers, lovely bar area and good food but that all comes at quite a premium and even if you’ve paid for cool living you may not be roomed there. However its not all good because the hotel appears to upgrade anyone who complains about the normal facilities to cool living as compensation but that means those who have paid for cool living don’t always get what they have paid for. We couldn’t get a restaurant booking for a couple of the nights and couldn’t get a lounger one of the days. It sounds petty but when you’ve paid just under $4K for 4 nights and been promised 5star it’s not really that great. The food in the Griglia is lovely but I wasn’t impressed by the food in the Island restaurant (very basic buffet). So would I go back, no, not 5 star and definitely not value for money which is a shame as Crete is beautiful and the staff are fabulous.

Again we had an awesome holiday at our favourite destination. Our 9th visit i think It never fails to impress us the staff are very friendly and always keen to help no matter what your query is many of the staff have worked there for a number of years . The accommodation is first class and spotlessly clean thanks to the diligent housekeeper's . The food is excellent and serves traditional Greek cuisine as well as traditional European dishes. The beach is well cared for having toilets a catering unit serving hot and cold drinks freshly prepared food at lunchtime and wi-fi. Hopefully all being well we will be back next year.