Baymont by Wyndham Crossville

Location: The hotel is conveniently located for activities such as visiting SeaWorld and attending baseball tournaments, providing guests easy access to local attractions.

The elevator wasn't working I checked in, I was told it's been down for 15 weeks and will take another 15 weeks to have a new one put in. I was on the third floor!

It all started at check in. I had reserved a room with a king size bed. The manager on duty told me that if I wanted that room I would have to carry my luggage up to the second floor because their elevator was out of service. I declined and reluctantly accepted a room with 2 queen size beds. The toilet looked like it had black mold in the bowl, and the seat shifted from side to side. There was a sign on the bathroom mirror saying that they would change the towels every 3 days. I was there 4; we NEVER received fresh towels! I believe that housekeeping visited my room once during my stay. They left coffee and a bar of soap. I had to request those items from the front desk all other days. The “free” breakfast was below average. This combined with my stay at the Wyndham in Downtown Springfield, IL experience in June of 2024 has left a sour taste in my mouth! I don’t think I’ll be staying at any more Wyndham properties! I would rate this hotel at fewer than one star if that was possible! I did not get what I paid for!