SureStay by Best Western Miles City

"There is a real customer service effort to improve this hotel. Shawn the manager allowed me to check in early as aBW platinum member. He let me drop my bags early in the morning and called me when the room was ready. He even had the bags placed in the room before I returned.  The breakfast was great for this type of hotel.  The clientele was respectful and polite. Oh. And Shawn even called after I checked out as I left behind an important item.  However, the pool/sauna area is not operational, and my room had a lingering pet odor and visible carpet stain. I am a dog owner and animal lover, but housekeepers really need to notify the manager as the room should not have been assigned. I personally think hotels need to charge 500 bucks for cleaning if dog hair or other 'remnant' is left behind. I won't stay at a certain LaWyndham brand that has a generous pet policy.  Their rooms all smell like Fifi and Buddy stayed there. I hope this property continues to improve."

Miles City Hotel & Suites

Fairbridge Inn and Suites - Miles City

"Excellent!"

Travelodge by Wyndham Miles City

"The room was filthy, when we arrived the room's telephone was disconnected and sitting in the middle of one of the beds and the night stand and beds were covered with some kind of debris and there was an overflowing garbage can in the middle of the room. We complained and the hotel manager agreed to refund our money to our credit card. So taking her at her word, we did not feel it was necessary to take pictures to prove what a mess the room was. They later refused to refund the charge and claimed the room was fine. These people run a filthy hotel, and they are liars!! Stay at here at your own risk. We will not be using Trip.com for anything ever again."

Econo Lodge Miles City I-94

Sleep Inn & Suites Miles City I-94

Miles City Hotel

"The pool was nice and clean. the breakfast was good. the room was dated and no phone in room. The shower head was leaking at connection and sprayed back at the wall."

Motel Miles

"Our room was adorable! It felt very cozy and inviting from the second you walk in. Easy contactless check in and right off the interstate exit for quick access. The price was affordable for the bigger room we booked. Will definitely stay again and recommend to others!"

Super 8 by Wyndham Miles City