Muong Thanh Grand Da Nang Hotel Reviews

I'm Korean. I'm never coming here again. This place is also taken over by Indians. It's truly disgusting. Eating breakfast with their hands? Seriously, this is the worst accommodation. It's even worse than China.

A very clean and beautiful hotel. I liked that the city is also nice; after Hanoi, you feel a sense of calm here.

This is a large hotel in a convenient location. However, the check-in experience was disappointing. We had to wait about 1.5 hours after the official check-in time because our rooms were not ready. The staff only told us that the rooms were still being prepared, but they couldn't tell us how long we would need to wait. We booked two rooms, but when the rooms were finally available, only one was ready. Our group had to stay together in one room while waiting even longer for the second room. We also asked if the hotel could offer any compensation for the long delay. At first, the staff didn't have an answer and only said that the hotel was fully booked. After some discussion, they offered us a 1-hour late check-out. Unfortunately, that wasn't helpful because some of us had an early flight the next day and couldn't use the extra hour. I understand that hotels can sometimes be very busy, but I think the situation could have been handled much better. Better communication and a more practical solution would have made the experience much more positive.

The hotel's downtown location is incredibly convenient for getting around, with a bustling local coffee chain right downstairs. It's also super close to Da Nang International Airport, and you'll have no trouble finding local specialty snacks nearby.

Hotel is hot no air con and the breakfast lounge. Theres no comforter n Duvet on my bedroom we have to ask room service.Breakfast theres no Cheese and a good brew coffee.

Good value for the price, and the room was spacious enough. The only minor issue was the lack of power outlets; there wasn't one near the desk in my room.

The building is too old. The location is good, but there aren't many places within walking distance, like restaurants or cafes. It's only good for a very short stay, perhaps half a night.

The deluxe room was even worse than the triple room. The room smelled like a combination of cigarette smoke and fabric softener sprayed on old clothes, and everything was worn out and dilapidated. I booked it in a hurry for a 0.5-night stay, but even if it was cheap, I'm never going back. I couldn't even shower there and had to go to the resort to wash up.

It was great. The location was good, and the facilities and service were excellent. The breakfast, in particular, was perfect for a quick bite. I will definitely use this hotel again for my next business trip.

Very disappointing stay for a rated 4-star hotel. The rooms are quite old and cleanliness is definitely below average. The service we received was quite poor throughout our stay, and the location is far from the beach, which made logistics difficult for our family. The amenities were just baseline average, but everything else fell short. Definitely not worth it

The hotel looks good on the advertisement but I needed to cancel due to wrong booking of the branch , but we did not get a respond . Need to improve customer service .

When you walk I. Yo the hotel it’s like wow, such a great looking hotel, and the initial service was great but after that it all went wrong We got to the room, and it was a very nice room, apartment up the top, excellent view, nice decor etc, but the aircon was useless in the bedrooms, in the living area it was sort of ok but non existent in the bedrooms I called for help and someone came and they said it’s working but just because we are up high it’s really hot, their suggestion was to leave the hotel for a few hours and come back in the evening when the room was cooler - a bizarre suggestion as the job of the aircon is to cool down a hot environment After our insistence we were moved to a different apartment, on the same floor, the aircon in there worked perfectly ok, or as it should, so the reasoning given for the other room was incorrect The new room - it wasn’t as nice, but it was cooler so we took it, however the bedroom doors didn’t close properly and the beds moved when you sat on them and then the shower strength was so weak, my wife and daughter couldn’t wash their hair, and the water was cold I had heard of this hotel group and was meant to be really good, but I was left really disappointed and when we tried to ask for help the staff didn’t seem to care and got frustrated with us for asking for help We won’t use that hotel group again

I overall enjoyed staying there , good location , food is too Vietnamese , not suitable for Indians, house keeping is bad, they were just folding the quilts and changing the toiletries , cleaning of beds and dusting were not getting attempted , this was one of the disappointment , overall it’s just average or below average, really not recommendable.

The price is affordable, and the environment is decent. It's not right on the beach, and breakfast gets incredibly crowded, so be sure to go at an off-peak time. It's a good choice for business trips, but if you're on a vacation, I'd recommend a beachfront hotel, even if it's a bit more expensive.